general page fault

patlindy used Ask the Experts™
I keep getting  "DW caused a general page fault....." usually when I shut down compuserve to goto my desk-top. I have 98 windows 4.10 system. Any help would be appreciated. Thanks.
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Top Expert 2004

found this
dw.exe is a component of the IE error reporting tool.See if these instructions apply to you to remove it.It is a Windows Update package,and I have chosen not to install it,so I can't check here.Thing is,it also doesn't show up on my "Available Updates" or my "Installed Updates" @ Microsoft.

Internet Explorer 5.x (All Operating Systems)
To disable Internet Explorer Error Reporting, use the following steps:
Click Start , point to Settings , and then click Control Panel .

Double-click Add/Remove Programs .

In the list of installed programs, click Internet Explorer Error Reporting , and then click Add/Remove (in Windows 98, Windows Me, or Windows NT 4.0) or Remove (in Windows 2000).

Click OK .


Files Installed or Updated by Internet Explorer Error Reporting
The following files are installed when you install the Internet Explorer Error Reporting Tool (Iedw.exe):
Program Files\Internet Explorer\1033\Dwintl.dll, version 10.0.2118.2 (Internet Explorer 5) or version 10.0.2627.0 (Internet Explorer 6)

Program Files\Internet Explorer\Dw.exe, version 10.0.2118.2 (Internet Explorer 5) or Dw15.exe, version 10.0.2930.0 (Internet Explorer 6)

Program Files\Internet Explorer\Iexplore.exe, version 5.51.3020.2100 (Internet Explorer 5.x) or version 6.0.2600.0 (Internet Explorer 6)

The updated Iexplore.exe file adds exception handling and changes the version number for this file.

Let me know should you decide to uninstall it,or if it's even there.Kinda wondering myself.

also from another
Q at this site
first I suggest going to start -->run and type msconfig, go to the startup tab and uncheck all but systray and explorer, reboot and see if the message goes away. If so, go back and recheck opne at a time (reboot) until the message comes back, then you have the culprit

this refers to a trojan
Hello all,
I am eecomputings, a Moderator at Experts-Exchange and also an Expert within this topic area. This question has been open a long time and needs to be closed.  What I am going to do is allow feedback from the questioner and Experts for the next 7 days.  If the questioner has not come back to award the points, I will either delete the question, or send it to the PAQs worth zero points, or award an answer based on the info I have been given. Experts, please recommend a resolution for this question.  I will monitor this question for the next 7 days and come back and evaluate.

Questioner, please do NOT accept my comment as the answer!

Thank you
E-E Moderator
Top Expert 2004

split ?
patlindy never returned to the site after asking the question.  Perhaps either one of the comments could have supplied the answer to the problem, although no way of telling for sure.  However, I want to validate experts coming back to give recommendations on abandoned questions (it's much easier for me then), so I will go along with steven's suggestion and split the points.  Reducing the question points by 1/2 and awarding to slink9.  stevenlewis, look for your points in this topic area.

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