Nortel VPN v4 over W2K

RunsWithScissors
RunsWithScissors used Ask the Experts™
on
Windows 2000
Nortel Contivity v4_15
Connection is directly from DSL modem to Laptop PC (no router, no firewall)

The DSL works fine.

My VPN client worked sporadically, and the IT department suggested that i upgrade to the latest version.  After upgrading to the latest version, I began receiving the error message "waiting for banner text" while trying to connect to the VPN tunnel, then it would time out.  I ended up reinstalling Win2k, then loaded the client (first thing), and it worked fine.  Then i began to reinstall the different apps that are required (email client, updated internet browser, printer, etc..) and I started receiving the same message (banner text).  I have
since uninstalled all but the vpn client, and it still won't work.  I have even stopped as many services as Windows will allow, but still nojoy.

What is causing this?

thx...
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Top Expert 2007

Commented:
Apparently one of the updates is causing a conflict.

I would notify Nortel and see if they have any patches.

Document all that is installed.

They may request the info.

Run
MSinfo32 ( search for it ) for a good list of info on the hardware and SW and versions.

How much RAM do you have ?

I hope this helps !
Commented:
We have seen the same issue with Nortel VPN 4.1.5.
The latest version appears to function properly.
Also, if you have Internet Sharing enabled on W2K this
will cause the same symptom.  As will various DLS
and Cable routers that you may use with VPN.

MR
Les MooreSr. Systems Engineer
Top Expert 2008

Commented:
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area for this question:
I recommend: points to mrobare


if there is any objection or other expert commentary to this recommendation then please post in here within 7 days.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

thanks,
lrmoore
EE Cleanup Volunteer
---------------------
per recommendation

SpideyMod
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