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Problem With Windows Installer

Every time I launch MS Project, the Windows Installer pops up and I have to click on the cancel button several times to make it stop. If I let it go, my machine freezes up. Has anyone run into this before. It doesn't happen with any other program...strange...

I'm pretty current with my updates and service packs and even applied SR-1. Thanks

rmorphis

What is you access level on the machine? I've seen this happen when an install wants to modify the registry, but doesn't have access. This only applies to NT/2K and XP boxes. If your not on any of those, disreguard.

ONYX

ASKER

I'm not sure what you mean by access level...are you talking about the version of MS Access? If so, then it's 9.0.3821 SR-1.

This is a Windows 2000 Advanced Server machine.

rmorphis

Sorry, I meant if you were logged in with an administrator account or not.

rmorphis

Also, is the project CD or installation point still accessible? It may want to get at that...

ONYX

ASKER

I'm not sure what you mean by access level...are you talking about the version of MS Access? If so, then it's 9.0.3821 SR-1.

This is a Windows 2000 Advanced Server machine.

ONYX

ASKER

Yes I am logged into the domain as the administrator...but locally to the machine itself. Does that make a difference when installing apps on a Win2K Server..is everything profile based?

Thanks

ONYX

ASKER

Yes I am logged into the domain as the administrator...but locally to the machine itself. Does that make a difference when installing apps on a Win2K Server..is everything profile based?

Thanks

ASKER CERTIFIED SOLUTION

rmorphis

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ManojMathew

Well I have faced this problem what u have to do is just allow the installer to run completely once with the istallation CD present(provided u have installed it from a CD).If u have installed it from a dump then let that installer show the location of that dump.
Once this istallation completes ...cancel anyother instances of the installer running and again launch visio it should work fine.

DawidS

The simple answer but probably not MS Politically correct would be to UN-Install Office completely and the Re-Install it.... This has a 99% chance of success.