Problem With Windows Installer

ONYX
ONYX used Ask the Experts™
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Every time I launch MS Project, the Windows Installer pops up and I have to click on the cancel button several times to make it stop. If I let it go, my machine freezes up. Has anyone run into this before. It doesn't happen with any other program...strange...

I'm pretty current with my updates and service packs and even applied SR-1. Thanks
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Commented:
What is you access level on the machine? I've seen this happen when an install wants to modify the registry, but doesn't have access. This only applies to NT/2K and XP boxes. If your not on any of those, disreguard.

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Commented:
I'm not sure what you mean by access level...are you talking about the version of MS Access? If so, then it's 9.0.3821 SR-1.

This is a Windows 2000 Advanced Server machine.

Commented:
Sorry, I meant if you were logged in with an administrator account or not.
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Commented:
Also, is the project CD or installation point still accessible? It may want to get at that...  

Author

Commented:
I'm not sure what you mean by access level...are you talking about the version of MS Access? If so, then it's 9.0.3821 SR-1.

This is a Windows 2000 Advanced Server machine.

Author

Commented:
Yes I am logged into the domain as the administrator...but locally to the machine itself. Does that make a difference when installing apps on a Win2K Server..is everything profile based?

Thanks

Author

Commented:
Yes I am logged into the domain as the administrator...but locally to the machine itself. Does that make a difference when installing apps on a Win2K Server..is everything profile based?

Thanks
Commented:
If it was installed under another account/profile, the installer may want to make some changes for each profile and try to access the install point. You can create a new default profile to stop this from happening on every account once you get it worked out. If none of this applies, I'd either suspect a corrupted profile or an installer profile. For the former, you can easily log in as another admin account, right click on my computer>properties>user profiles> and delete the troubled profile (only do this if you don't mind losing that profiles documents and settings)....
Well I have faced this problem what u have to do is just allow the installer to run completely once  with the istallation CD present(provided u have installed it from a CD).If u have installed it from a dump then let that installer show the location of that dump.
Once this istallation completes ...cancel anyother instances of the installer running and again launch visio it should work fine.

Commented:
The simple answer but probably not MS Politically correct would be to UN-Install Office completely and the Re-Install it.... This has a 99% chance of success.

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