INA
asked on
Broadband email problems (Sending)
Just something that i have been pulling my hair out about but found the answer to it.
I use my own domain name with outlook and go through broadband with tiscali.
When sending any mail i was getting the email name is not on our list of known servers.
Here how to get round it. Delete the mail account in outlook and recreate it, When doing so it will ask you to type in the User Name and Password of you ISP account.
i.e
accountname@ticali.co.uk
Password for your account.
If you have mail accounts allready set up this is something that when changing the allready setup account does not show. This runs in the background from the user and you can't see it. It only when you recreate the account in outlook that this shows up. And this is what you need to do in order to send mail after changing to Tiscali. (This is what i found)
Hope this helps some people looking for help as i did.
I use my own domain name with outlook and go through broadband with tiscali.
When sending any mail i was getting the email name is not on our list of known servers.
Here how to get round it. Delete the mail account in outlook and recreate it, When doing so it will ask you to type in the User Name and Password of you ISP account.
i.e
accountname@ticali.co.uk
Password for your account.
If you have mail accounts allready set up this is something that when changing the allready setup account does not show. This runs in the background from the user and you can't see it. It only when you recreate the account in outlook that this shows up. And this is what you need to do in order to send mail after changing to Tiscali. (This is what i found)
Hope this helps some people looking for help as i did.
G'day, INA
No comment has been added lately (98 days), so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area for this question:
RECOMMENDATION: PAQ
If you would like to keep this question open for more expert input, this cleanup effort will get it closer to the top of the list where it will get more visibility for the experts.
Please leave any comments here within 7 days.
PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!
Thanks,
lrmoore
EE Cleanup Volunteer
---------------------
If you feel that your question was not properly addressed, or that none of the comments received were appropriate answers, please post a request in Community support (with a link to this page) to refund your points. https://www.experts-exchange.com/Community_Support/
No comment has been added lately (98 days), so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area for this question:
RECOMMENDATION: PAQ
If you would like to keep this question open for more expert input, this cleanup effort will get it closer to the top of the list where it will get more visibility for the experts.
Please leave any comments here within 7 days.
PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!
Thanks,
lrmoore
EE Cleanup Volunteer
---------------------
If you feel that your question was not properly addressed, or that none of the comments received were appropriate answers, please post a request in Community support (with a link to this page) to refund your points. https://www.experts-exchange.com/Community_Support/
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
What you've done here is opened a question. You can keep the information you've posted and post a question in the community support area and ask them to close your question and refund your points back to you.
This will keep your comments in the PAQ section.
Cheers
Sparta