HSP56R AMR Modem Driver problem

m0nk3y
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This is a very specific question about the HSP56R AMR Modem, made by PCtel.

First off, please skip the n00b answers, this is no simple problem.

Anways, what happens, is in anywhere from 1 week to 1 hour, the drivers for it fail: i get an error that it cannot connect to my isp. I know that it's not my isp, i have a standard pci in my other comp that connects w/o problems.

"Error 678: the remote computer did not respond."

Other times it connects at "7.6" Kbps, or even "24.0" and no data is ever transfered.


I know that it's not a software conflict, i've reformatted 4+ times and it's always there.

I've also downloaded the latest drivers for it, (not to mention that it's quite new: only 2 months.)

My System is as follows:
XP Pro
AMD Duron 1.2 GHz
ECS K7S5A mobo
256 DDR Azen RAM

If anyone else has had any problems/successes with this modem please share your insight :)
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Commented:
Let me say I am not being a smart @ss but it sounds like you have a piece of crap for a modem, and nothing you do will help it. As you stated "standard pci in my other comp that connects w/o problems" then you know the problem isn't ISP or phone line related. Just to rule out your DUN settings you could try installing that other modem into this box and see if it work OK still.

Author

Commented:
lol i think i agree with your first statement ;P
Just reading some old posts regarding AMR modems. Did you find the problem? Was it the modem? I have been using an AMR modem in one of my computers for 3 weeks and haven't had any problems. I recently read numerous posts regarding the ECS K7S5A mobo losing the bios frequently. Could this be part of your problem.
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Author

Commented:
yhea, i did find the problem.. (lol).. WinXP sucks. The modem works fine under other OSes, it's just some shmuck's bad programming. i guess i'll have to ask comm. support to refund the points in a while.. :P
Great, been there, done that. I installed XP a couple of months ago, but dual boot with ME. If something doesn't work in XP I just switch over and try it in ME.Many of older modems don't have XP drivers yet.Good Luck.

Author

Commented:
yhea.. it "does" have XP support.. it's not signed though. :P.

imho i prefer 2k orver ME, i found ME to be a useless revamp of 98.
::shrug::
Last week I did updates from MS, one of the updates was updated drivers for PC Tel Platinum modems. I think I originally had the same drivers you have . You might try updates and see if it detects your modem and shows updated drivers for it.PC Tel makes the main chip and some modems, but there are many companies using the PC Tel chip on their own brand of modem and giving it different names.

As to O/S's, I have 98SE one computer and 98SE & ME on another and ME & XP on this computer and am going to add Linux so I can try it out. Everything considered, I think ME has worked best for me. It seems everyone has had different experiences with each of the O/S's.Some swear by XP but it has crashed more than any of the others I have tried.Oh well---
Good Luck

Author

Commented:
yhea but the thing is, AMR modems don't actually have the chipset used *physically* on the board: it's on the mobo, basically the AMR is just an adapter. So unless the chipset on my mobo is made by PCTEL (which is not out of the realm of possibiliy, either :P) i'm out of luck.

Anyways, i'm going to ask for the points to be refunded, :/ not to be mean or anything but i didn't find a viable solution.

Commented:
Dear expert(s),

A request has been made to close this Q in CS:
http://www.experts-exchange.com/Community_Support/Q_20505413.html

Without a response in 72 hrs, a moderator will finalize this question by:

 - Saving this Q as a PAQ and refunding the points to the questionner

When you agree or disagree, please add a comment here.

Thank you.

modulo

Community Support Moderator
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Commented:
My first comment had the correct answer in it. I know not what the questioner wanted to hear but it is the truth. Why do some people buy the cheapest componets on the market and cry like babies when they simply do not perform like a high quality item?
"it sounds like you have a piece of crap for a modem"

You buy junk, you get junk!

Delete the question, don't PAQ it, there is too many wasted ones there already.

Author

Commented:
erm, you did point out a truith in your responce, however it was not a solution. (as for switching modems, 1. there's no garuntee that the AMR would work in the other (it is after all a peice of crap), 2. The other mobo doesn't have an AMR slot, and 3. even if it did i coulden't do it anyways. it's my landlord's computer.)
Commented:
Saving this Q as a PAQ and refunding the points to the questionner

modulo

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