Can't Print in IE 6.1

redlineracing used Ask the Experts™
All of a sudden,I can't print anything thru IE 6.1.

I've checked my IE setting,they are ok.It's not my printer
either,I worked great with everything else.

I'm running IE 6.1 thru Win Me.


Is there a way to install 6.0 ( clean version) over 6.1?

Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Top Expert 2004

All of a sudden, try a system restore point, and go back to yesterday


Nice try ,but no cigar on that answer.

Anybody else have a GOOD answer?

Top Expert 2004

how about the repair, go to control panel, add/remove programs, highlight M$ IE and click remove, you will be given the option to remove or repair
do you get any error messages? anything happen at all?
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

Top Expert 2004

and how about tending to your open question
give the experts some feed back, or close out the question


Tried the repair.

Got this error message:

Error in setupwbv.dll

Missing Entry:IE6maintenance
Top Expert 2004

I know this will sound strange, but empty your temp internet files


Ok,did that.Same error message.

Top Expert 2004

You get the setupwbv.dll error message when trying to print?

try this
How to Repair or \Return to Previous Internet Explorer Installation
If the Internet Explorer Repair Tool Verification does not work, or if Internet Explorer 5 is not listed in the Add/Remove Programs tool in Control Panel, you may be able to start the Internet Explorer Repair tool from a command prompt. To do so, click Start, click Run, and then in the Open box, type the following command, and then click OK:

rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"

NOTE: This command is case sensitive.

If you need to replace a bad file from the original Internet Explorer or Windows media, use either the System File Checker (SFC) tool or the Extract tool to extract the file. For information about these tools, view the following articles in the Microsoft Knowledge Base.
and see if you get the same error message

if you do you may have to replace the file

also see here;EN-US;q293907

also see here

When you try to remove Internet Explorer by clicking Microsoft Internet Explorer 4.0 or "Microsoft Internet Explorer 5 and Internet Tools" in the Add/Remove Programs dialog box and then clicking Add/Remove, you may receive the following error message:

Error loading setupwbv.dll A device attached to the system is not functioning.
When this occurs, Setup does not continue.

Or, you may receive the error message "Error loading Setupwbv.dll" when you run the Internet Explorer 5 Repair utility.
This behavior can occur if the Setupwbv.dll file is missing or damaged.
To resolve this issue, follow these steps:

If there is a copy of the Setupwbv.dll file in the Windows\System folder, rename the file to Setupwbv.old. For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the "Renaming Files" Help topic.
Extract a new copy of the Setupwbv.dll file from the file in the folder containing your Internet Explorer Setup files to the Windows\System folder. For information about how to extract files, see the following article in the Microsoft Knowledge Base:

129605 How to Extract Original Compressed Windows Files

Restart your computer.
Try to uninstall Internet Explorer again.
If other files are missing or damaged, the steps in this article may not provide a resolution. If you have extracted a new copy of the Setupwbv.dll file and still cannot uninstall Internet Explorer, further troubleshooting may be required. For information about manually uninstalling Internet Explorer 4.0 or 4.01, see the following article in the Microsoft Knowledge Base:

175610 How to Manually Uninstall Internet Explorer 4.0


Ok Tanya. I tried what you said,now IE will barely work AND
my System Restore doesn't work.

I had to install a copy of the mozilla browser to check my mail.

How can I re-install Win Me and get all my files back.The last time I tried this,I get a suwin error message.

Is their a work-around to restore my restore ?

I don't to re-format and start over.

I would appreciate some really good help.


Oh my... i am so sorry .. I had the same error a while back and found this information on the microsoft website..It fixed my problem and i assumed it would fix yours...   Your best bet is to probably call up the help desk and talk to someone there. Are you still under warrenty?

You may have already seen this article but have a look: 
Top Expert 2004

Top Expert 2004

oooops, thought you were running XP
ME does not have SFC, it uses system file protection
repair IE in ME;en-us;236579

>The last time I tried this,I get a suwin error message
what error message
BTW, IMHO ME was the worse os M$ ever put out, they shoved it out the door, knowing they were coming out with w2k and XP

I read your other question, make usre all antivirus software is disabled, and the bios anti virus is shut off before running the setup again

here are some suwin error messages
Top Expert 2004
This old question needs to be finalized -- accept an answer, split points, or get a refund.  For information on your options, please click here-> http:/help/closing.jsp#1 
Post your closing recommendations!  No comment means you don't care.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial