I am having periodic problems with an HP990c deskjet printer.
Occassionaly I see the following message in event viewer: Win32 error code returned by the print processor: 63 (0x3f)
Sometimes the printer freezes during print jobs and the only way to restart the printer is by RESTARTING the server! (I have tried stopping the print spooler service and deleting the jobs, but no luck.)
The printer does not freeze up every time this message appears...this is totally random.
The printer is connected to a linksys print server and shared through a Windows 2000 domain controller, SP3. There are 10 other printers shared on this DC, and two other printers are connected to the linksys print server.
The HP 990c is the only printer that is experiencing problems. Two of the other printers are also HP printers (LJ2200s, not the 990c) I have uninstalled / and reinstalled the print drivers from both the clients and the servers and I still get this problem.
Does anyone have any advice or suggestions? This is really a nuisance, and my users seem to have an emotional attachment to printing to this 990c.
PS -- Also, if it matters, this server was recently migrated from NT to 2000. (But read again, the drivers were removed and reinstalled afterwards.)_