keithcarpenter
asked on
rejected email address (Outlook Express 6) when attempting to add an account name.
I use NTL broadband and already have 3 mail accounts with different account titles but all using the same email address.
I am trying to set up 2 new mail accounts using different email addresses.
I have followed the wizard instructions and am able to use these 2 new accounts to send emails to my original email address. I cannot however send to either of these 2 addresses.
The error message received includes the following
"message could not be sent...... one of the recipients was rejected by the server....rejected email address was.... 550 invalid recipient"
No matter how I alter the properties for the General, Servers and Connection tabs, I am unable to send emails to these 2 addresses.
How do I get these addresses accepted?
I am trying to set up 2 new mail accounts using different email addresses.
I have followed the wizard instructions and am able to use these 2 new accounts to send emails to my original email address. I cannot however send to either of these 2 addresses.
The error message received includes the following
"message could not be sent...... one of the recipients was rejected by the server....rejected email address was.... 550 invalid recipient"
No matter how I alter the properties for the General, Servers and Connection tabs, I am unable to send emails to these 2 addresses.
How do I get these addresses accepted?
ASKER
Comment:
Thanks for all the suggestions but none have solved the problem. I use the free version of Zone Alarm and it has been suggested that this might be the cause of the problem.
If so, I do not know how to overcome it
Thanks for all the suggestions but none have solved the problem. I use the free version of Zone Alarm and it has been suggested that this might be the cause of the problem.
If so, I do not know how to overcome it
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SOLUTION
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Thanks,
Asta
Please accept the comment which served you to finalize this, or let us know if more is needed.
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Thanks,
Asta
keithcarpenter,
No comment has been added lately (260 days), so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area for this question:
RECOMMENDATION: split points between danielle-d-avout http:#7618227 and jimmyuk http:#7712420
Please leave any comments here within 4 days.
-- Please DO NOT accept this comment as an answer ! --
Thanks,
astaec
EE Cleanup Volunteer
No comment has been added lately (260 days), so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area for this question:
RECOMMENDATION: split points between danielle-d-avout http:#7618227 and jimmyuk http:#7712420
Please leave any comments here within 4 days.
-- Please DO NOT accept this comment as an answer ! --
Thanks,
astaec
EE Cleanup Volunteer
Please try this from http://www.yoweb.co.za/?page=18 and http://www.stg4me.com/Support/Email/email6.htm :
-Under the properties for your account, under the server tab (Tools Menu > Accounts > Mail Tab > Select Mail Account > Properties > Server Tab). Make sure you have "My server requires authentication" checked.
Also following may help:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290808
http://support.microsoft.com/default.aspx?scid=kb;en-us;305007
http://support.microsoft.com/default.aspx?scid=kb;en-us;295164