asked on

Help with recovering Information Store with ARCServe 2000 on Exchange 2000 SP3.

We recently had a major disaster and had to rebuild our Exchange server. Everything came up fine, except it appears a mailbox was not backed up and therefore is not available (we have been using database backups on Exchange since we can't seem to get the bricklevel to work yet). We proceeded to configure a "new" server to try to restore the database (we configured it as the original server on it's own network and configured the AD as the original). We were able to restore the information store, but we couldn't mount it. After much searching, we finally found a MS document on how to restore the Exchange Database. Now we are stuck on one item. The logs and restore.env files need to go through the hard recovery process, and we ran eseutil.exe /cc, however, we keep getting:

recover error: 0xC8000FA5

Operation Terminated with error -4005... read/write access it not supported on compressed files.

We made the mistake of compressing two partitions, one where Exchange is installed, the other where the Information Store is located (and where we're trying to recover to). We were able to decompress the partition where Information Store is, but we cannot decompress the partition where Exchange is installed. Any ideas and/or comments are greatly appreciated.

ASKER CERTIFIED SOLUTION

Stemy

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

uxphreak

ASKER

Thanks for the response Stemy. I missed one thing, I chose to decompress only the root folder, not the underlying files/folders. Once I found my mistake, everything worked like a champ.