Unable to deliver the message due to a recipient problem

shaundt
shaundt used Ask the Experts™
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I cannot send an email with a particular stationary (through Outlook) to an Exchange user.  I can, however, send other various stationary's to the same user without problems.  The following non-deliverable is generated:

Unable to deliver the message due to a recipient problem

Microsoft's web site only indicates an x.400 issue, but this does not apply since most stationary's work.
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Senior Consultant, Exchange
Commented:
It would have to be an Outlook configuration, not Exchange. Maybe allow user to receive HTML messages on his Outlook?

Author

Commented:
He can receive other html mail (other stationarys, etc...)
David WilhoitSenior Consultant, Exchange

Commented:
I've never heard of Exchange doing this, but I guess anything is possible. I'd still say it's Outlook, unless you experience this with all users on the same stationary.

Commented:
I seem to be having this same issue.  Have you been able to find anything out about it?

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