Help getting online.
Posted on 2003-01-15
I have a client who owns an Imac. I'm not certain what the specifications are on the system. (I can get some of them, but being a PC person, I'm not familiar with how to extract the info from a Mac.)
What I know:
OS is listed as 9.2
System has 128 MB RAM
System has around 17 GB HDD space, plenty available. (I forgot to write down exact size)
System physically has a modem (I can see the phone port)
System has Internet Explorer 5.
System does not have the PPP setup (the only application I've seen before to connect to the net)
System does not appear to recognize the modem.
Desired end result for the points:
Learn how to extract pertinent info about Imacs from the system. (IE: processor, model #'s, hardware recognized by the system. etc)
Make the system recognize the modem
Setup whatever is necessary to get the system to communicate with the internet
Any troubleshooting, and system maintenance tips for Mac OS.
The more thorough the advice and help, the better the points.... the 300 is to help me get the system online, and some basic idea of navigating Mac OS. Further advice and help can be awarded more points in additional posts depended on the value of said advice.
Please note, I am a PC computer technician, unfamiliar with a Mac environment, so detailed instructions would be greatly ppreciated. (Example: "click on PPP setup located in the control panels under File menu" rather than "Go into your PPP Setup..."
Hopefully that covers it all....