Link to home
Start Free TrialLog in
Avatar of gjeff80
gjeff80

asked on

Unable to Map Error Code 1222

Hi everyone, I was wondering if anyone has ran into this error message before.  Our NT BDC which also is running Exchange Server 5.5, continuously generates this error in the System Log.  The Event ID is 2510, Source = Server  Type = Error, Category = None.

I have search for information on this error all over the internet and have not found anything besides code 1222.  But I'm not sure if it is related?  Does anyone have any suggestions?
Avatar of CoCheez
CoCheez

Err Msg: The Server Service Was Unable to Map Error Code 1797
Last reviewed: September 11, 1997
Article ID: Q165082

--------------------------------------------------------------------------------
The information in this article applies to:
Microsoft Windows NT Workstation versions 3.5, 3.51, and 4.0
Microsoft Windows NT Server versions 3.5, 3.51, and 4.0


SUMMARY
The following error may appear in the Event Viewer System Log:


  Event ID: 2510
  Source:   Server
  Type:     Error
  Category: None
  Description: The server service was unable to map error code 1797.


MORE INFORMATION
This error actually means:


  The printer driver is unknown


This information can be obtained by typing the following line at a command prompt:

  net helpmsg 1797


The reason for this error is that a client workstation (for example, a computer running Windows 95) attempted to download a cross platform print driver but the computer running Windows NT Server did not have that driver loaded. The client will then most likely install the driver from another source, such as a printer driver installation disk. The computer running Windows NT Server simply logs this event with the above information.
For additional information about the installing cross platform print drivers, please see the following articles in the Microsoft Knowledge Base:


  ARTICLE-ID: Q154291
  TITLE     : Installing Cross Platform Print Drivers in Windows NT 4.0

  ARTICLE-ID: Q142667
  TITLE     : How to Share a Windows 95 Printer Driver in Windows NT 4.
Also if you have HP's Jet Admin software installed try updating the version of it
Avatar of gjeff80

ASKER

I'm getting error code 1222 not 1797?
Avatar of jkr
//
// MessageId: ERROR_NO_NETWORK
//
// MessageText:
//
//  The network is not present or not started.
//
#define ERROR_NO_NETWORK                 1222L
Avatar of gjeff80

ASKER

jkr,
  I have found that translation for error 1222, but my question is: Why is the error always coming up when the network is present and I can access resources fine, and how come it can't map the error?  Still have me stumped..

-Glenn
Hi gieff80,

It is most likely an error message created by a 3rd party application or driver which is accessing the Server service. If the app/driver generates an error with the Server service, but doesn't provide a description of the error code, you'll end up with "can't map" and the error code that the app/driver generated.

pb
Avatar of gjeff80

ASKER

pbarrette,
   I there any way to identify if it is a 3rd party driver causing the problem; and if it is, how to determine which one it is?

Thanks
Glenn
ASKER CERTIFIED SOLUTION
Avatar of pbarrette
pbarrette

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial