JBlake
asked on
HP 8000 Series PCL XL Errors
After installing a new driver for an HP8150, when users print WordPerfect documents to an HP8150 and HPLJ8000 series printers, they geta printout with the following error:
PCL XL error
Subsystem: KERNEL
Error: MissingAttribute
Operator: BeginPage
Position: 4
Queuing the WP document immediately 2nd time, it prints. This error occurs only in WordPerfect and only began occurring after PCL6 drivers were loaded in addition to 5e. This is a Win2K network and clients.
So far, we've:
Installed all new drivers on the network
Uninstalled and reinstalled WordPerfect
Cleared registry of WordPerfect PerfectPrint key
Installed misc screwball fonts on local pcs
This problem doesn't occur with Outlook, Word, Excel, PowerPoint, it's isolated to WordPerfect. WordPerfect tech say that it's an HP problem because the printer sees the document and spits out PCL XL error. Can you help?
PCL XL error
Subsystem: KERNEL
Error: MissingAttribute
Operator: BeginPage
Position: 4
Queuing the WP document immediately 2nd time, it prints. This error occurs only in WordPerfect and only began occurring after PCL6 drivers were loaded in addition to 5e. This is a Win2K network and clients.
So far, we've:
Installed all new drivers on the network
Uninstalled and reinstalled WordPerfect
Cleared registry of WordPerfect PerfectPrint key
Installed misc screwball fonts on local pcs
This problem doesn't occur with Outlook, Word, Excel, PowerPoint, it's isolated to WordPerfect. WordPerfect tech say that it's an HP problem because the printer sees the document and spits out PCL XL error. Can you help?
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