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Extension 'DSAVUAdm' could not be loaded error

My installation as follows;
-Winnt Server 4.0 + SP6
-Exchange Server 5.5 + SP3
-McAfee GroupShield
From Microsoft Exchange Administrator, everytime i access a recipient i received the message

"Extension 'DSAVUAdm'could not be loaded ....
The extensionfor Microsoft Exchange Administrator's CPU type has not been installed in the site...
ID no: c1031667"

Can someone help?

Also GroupShield cannot update, maybe due to this problem?

1 Solution
Handy HolderSaggar makers bottom knockerCommented:
Easiest fix is to uninstall Groupshield (yes DSAVUAdm is the groupshield extension) and re-install it. if add/remove programs makes a mess of the groupshield uninstall there's a document that NAI will email you on how to manually uninstall it, (a bunch of reg keys and some admin -R work).
SelbyJAuthor Commented:

We've contacted NAI but in vain
Is there another way of retrieving the doc.
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I will leave the following recommendation for this question in the Cleanup topic area:
  Accept: andyalder

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

EE Cleanup Volunteer

Bob StoneIT GuruCommented:
This 'answer' is not correct. I don't know what is but I know that this one ain't it.

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