troubleshooting Question

"Send to" Notes in Office

Avatar of Nicalya
NicalyaFlag for Belgium asked on
Lotus IBM
2 Comments1 Solution313 ViewsLast Modified:
Hi there,

Situation: 2 merged companies with a new policy running Lotus notes
and Novell on the clients. ("our" Outlook client "had to go")

But now we are getting problems with Office 2000 and the "send to mail recipient" option.  
For some reason odd reason it refuses to work on a number of clients.

One of our sys eng's (he's supposed to be an mcse), partially responsible for Lotus Notes, had the brilliant solution to
install/reinstall M$ Outlook to get the sendto option back to work.

This solution works, but damnit, what kinda of workaround is that!  First we had to get rid
of "our" Outlook, and now we have to install it again in order to get the other one working?!  *D'oh!*

According to this sys eng, it is because the installation of Outlook implements a
few dll's that get this thing (back) to work.  
This might be true of course, but Outlook express - which usually is installed by default on
every win-machine - also provides this feature, would imply that these dlls and reg-functions
are already "on-board" the win machine.

So, I was wondering if any of you know if there's a better workaround for this matter, maybe manually
adding a few extra dlls and add their references in the right places in the registry?

There just HAS to be a more professional way to solve such problems.

*grumbles "and we're supposed to be a Professional IT-service company"*

tnx in advance for any solutions/suggestions you might have


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