Lotus Notes application error with Word or Excel

Posted on 2003-02-19
Medium Priority
Last Modified: 2013-12-18
I keep getting an error message when I try to attach either a Word doc or an Excel doc.  The message that I get is:

 "WINWORD.exe - Application error.  The instruction at 0x0XXXXd67 referenced memory at 0X00000010.  The memory could not be read.  Click OK to terminate the program.  Click CANCEL to debug the program."

The funny thing is, is that the e-mail still gets sent.

Anyone have any suggestions?
Question by:gesiegel
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LVL 24

Accepted Solution

HemanthaKumar earned 100 total points
ID: 7983882
Either it is a bad install. or memory leak.

Uninstall notes, word and then install word and then notes. See if taht helps.

ALso take a look at this discussion, http://www-10.lotus.com/ldd/__85256B87005EE8BE.nsf/0/F2D9803394AD7FD185256CA9005402EB?Open

LVL 24

Expert Comment

ID: 8428033
Did you fix the problem ?


Author Comment

ID: 8561103
The user ended up getting a refresh, and the problem went away.

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