Windows 2000/Active Directory Printing Services

Posted on 2003-02-19
Medium Priority
Last Modified: 2010-04-13
I have a new Windows 2000 Server that I need to configure as a print server. We have about 15 printers on our network, most of them hooked up via JetDirect ports. I can run through the "Add Printer" wizard just fine, print a test page, etc from the server so I know that the communication between the server and the printer is fine.
Now here's the twist: When I try to add the new printers to the workstations (Add Printer -> Network Printer -> Server-Printer), sometimes they show up under the server name, sometimes they dont. Its an "all or nothing" thing, also - I can either see all the printers on the new server or none of them.
On the workstations that CAN see the new printers, they install correctly and print just fine.
Any suggestions as to why it would show on some PCs and not others when I try to browse to them?
(Side note: I also tried connecting to the server directly and get a "The referenced account is locked out and cannot be logged onto" error message on the machines that CANNOT see the new printers...)
Question by:QMan61832
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Assisted Solution

daletian earned 200 total points
ID: 7984915

<Any suggestions as to why it would show on some PCs and not others when I try to browse to them?

check your TCP/IP properties and make sure they are on the right subnet and have correct DNS and Default Gateway address

<The referenced account is locked out and cannot be logged onto

I'd check that the workstations in question have access rights to ur print server

LVL 51

Accepted Solution

Netman66 earned 200 total points
ID: 7984988
It's possible those machine accounts are somehow corrupted.

On one machine, try backing down into workgroup mode, deleting the machine account from AD and rejoin the workstation to the domain - if it works, you'll know it was the machine account.

If you can surf to them via My Network Places, right-click the printer and select Connect - it should install.


Author Comment

ID: 7990108
Turns out it was a flaky DNS entry. The previous IT guy had some machines pointing to one server while others are pointing to other servers. Reconfiguring them all to point to the same server has fixed this.
I will try removing the machine accounts and rejoining - that was my next train of thought - thanks for the suggestions!

(Once I sat down and thought about it, it all made sense. Everything I found on Google pointed to registry settings and I just got frustrated!)
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Expert Comment

ID: 7996480
That's why we all try to work together here in XX


Expert Comment

ID: 8611999
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Author Comment

ID: 8614064
Sorry for taking so long to get back in here - I split the points because on some machines I had to modify the TCP/IP settings, and on others I had to fully back out and rejoin the domain. There really was no rhyme or reason to it that I could identify, but we are up and running now.
Thanks to all who assisted!

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