I am wanting to help a friend with several computer problems which appear to be software in nature. First, there is the random system crash problem indicating This Program Has Performed An Illegal Operation: Close or Details. And, secondly, the inability to surf once onto AOL 7.0. These two questions bring me to the point of this email. Is it possible I can reinstall Windows 98SE without loosing her programs and data while maintaining the functionality of the current desktop? If so, what would be the proper procedures for accomplishing this task.
Thanks in advance for any help regarding this question.