I have a friend who needs to be able to send mail from his isp account (ex. email@example.com) as well as from two separate accounts (ex. firstname.lastname@example.org and email@example.com). He is running Outlook 2000 within an office network.
I added the "hisdomain.com" accounts from Tools -> Services and selected Internet Mail to set up the account details (SMTP server, password, etc.). I also set up Rules to move messages from these accounts to separate folders (ex. Info, Sales).
He cannot send e-mail with these accounts. I attempted to try and view the "From" field in a new e-mail, but when I typed in firstname.lastname@example.org (it was not listed in the menu that appears if you click on the from button... only the other people in his office are listed there) and tried to send a test message, I received the error "You do not have the permission... etc."
I am not familiar with using Outlook in this environment. I have never had difficulty setting up a new "Account" (Tools -> Accounts) but only "Services" (Tools -> Services) were available in his Outlook. I think he may be using Exchange (?).
Could someone give me a step-by-step guide on how to set up e-mails like this and how to utilize them?
Thank you SO very much for your time.