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Group policy folders in sysvol corrupt/not accessible - users cannot login

Posted on 2003-02-20
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Last Modified: 2007-12-19
Users had trouble logging in and working on our network. When checking things, discovered we could not view the group policies.

Found something here about the message we were getting and swapped PDC emulator role to another server.

This helped for a few minutes and then problem continued, and seems the policies folders/files under sysvol are corrupted on one server (explorer dies when we try to open them).

Copied the ones from the "good" server to the "bad" one (in safe mode, with reboots, etc). This seemed to help for a while (an hour or so) but the corruption (or whatever) has reoccurred again.

If the good server logs users in, they can work ok.

Recent change was installation of Arcserve open files agent (last night). Have now uninstalled and rebooted to see what happens.

In the meantime can anyone help and/or confirm the Arcserve link?

Cheers,

Mike.
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Question by:guernseypost
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8 Comments
 
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Expert Comment

by:CrazyOne
ID: 7987485
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Author Comment

by:guernseypost
ID: 7987537
I can't find the mentioned error messages in the event log.

Thanks anyway,

:)
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Expert Comment

by:webandit
ID: 7987594
go into your tools/options/view tab, and click in the show frame the "windows in taskbar" option

hope that helps...
j
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by:webandit
ID: 7987598
sorry, ignore that,, wrong screen
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by:webandit
ID: 7987650
a possible anwser for your problem though, would be to use a backup of the gpo.
check this link out:
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechnol/windows2000serv/reskit/distsys/part1/dsgch09.asp

it will guide you through the process.

Jay
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Accepted Solution

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guernseypost earned 0 total points
ID: 7993976
Hi all,

Panic over.

The Arcserve Open Files Agent (with SP4 applied) caused my problem.

Seems the server worked ok until someone logged in and it tried to access their group policy files. For some reason the OFA screwed up reading the files (not the corruption I suspected) under sysvol rather badly. Reboots only worked until someone else tried to login, then the problem returned for the relevant policy files so nobody else could get in (got stuck on "Loading your personal settings..." during login).

I won't be installing that again in a hurry.
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by:cempasha
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This question is still open and getting old. If any of the comment(s) above helped you please accept it as an answer or split the points who ever helped you in this question. Your attention in finalising this question is very much appreciated. Thanks in advance,

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Expert Comment

by:Chmod
ID: 8619776
PAQ'd & points refunded as per http://www.experts-exchange.com/Community_Support/Q_20631113.html

Chmod
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