Critical Update failure

In Windows XP's "Windows Update" feature it tells me I have two "Critical Updates" to install.  I tell it do install them and it download and installs them.  Then it tells me that they failed to install and to do it again.  This has been going on since Jan 27.

I followed the advice in Microsoft's knowledge base article 319109 to no avail.  The Critical Update numbers are as follows:

810833 Security Update (Windows XP)
329170 Security Update (Windows XP)

Thanks,
Cameron  
CameronCarlAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

MSGeekCommented:
Through Control Panel - Add/Remove Programs - uninstall the two updates in question.  Then visit Windows update web site andre-install the updates manually:

http://v4.windowsupdate.microsoft.com/en/default.asp
0
CameronCarlAuthor Commented:
MSGeek,

Thanks for the reply.  Went to Control Panel-Add/Remove Programs and looked for the two that will not install.  They were not listed so far as I can tell.  

I ran Update again and there was yet another update, along with the two that I'm having trouble with.  Did the install and the new one installed just fine but not so with the other two.  This has me truly perplexed.  Even did a defrag of the hard drive with no help.  

Thanks,
Cameron
0
MSGeekCommented:
Where you able to find the new one in the add/remove programs?
0
mdadminCommented:
This seems to be the very same problem I was having. Below I have added a link to a web page in which  for I believe will resolve your problem.
http://support.microsoft.com/default.aspx?scid=kb;en-us;326815
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
CameronCarlAuthor Commented:
Thanks mdadmin, it worked.  All is back to normal now.  Thanks again.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
OS Security

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.