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  • Status: Solved
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Critical Update failure

In Windows XP's "Windows Update" feature it tells me I have two "Critical Updates" to install.  I tell it do install them and it download and installs them.  Then it tells me that they failed to install and to do it again.  This has been going on since Jan 27.

I followed the advice in Microsoft's knowledge base article 319109 to no avail.  The Critical Update numbers are as follows:

810833 Security Update (Windows XP)
329170 Security Update (Windows XP)

Thanks,
Cameron  
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CameronCarl
Asked:
CameronCarl
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1 Solution
 
MSGeekCommented:
Through Control Panel - Add/Remove Programs - uninstall the two updates in question.  Then visit Windows update web site andre-install the updates manually:

http://v4.windowsupdate.microsoft.com/en/default.asp
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CameronCarlAuthor Commented:
MSGeek,

Thanks for the reply.  Went to Control Panel-Add/Remove Programs and looked for the two that will not install.  They were not listed so far as I can tell.  

I ran Update again and there was yet another update, along with the two that I'm having trouble with.  Did the install and the new one installed just fine but not so with the other two.  This has me truly perplexed.  Even did a defrag of the hard drive with no help.  

Thanks,
Cameron
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MSGeekCommented:
Where you able to find the new one in the add/remove programs?
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mdadminCommented:
This seems to be the very same problem I was having. Below I have added a link to a web page in which  for I believe will resolve your problem.
http://support.microsoft.com/default.aspx?scid=kb;en-us;326815
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CameronCarlAuthor Commented:
Thanks mdadmin, it worked.  All is back to normal now.  Thanks again.
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