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Install and configuring InfraRed Port on DELL C600 Laptop

Posted on 2003-02-20
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Hi, I have a DELL LATITUDE C600 Laptop with Windows 2000 Advanced Server Installed. I have a AT&T Mobile Telephone (Sony Erricson T68i) which has infrared port for transfering data.
My DELL Laptop also has InfraRed port. I try to add the Add new hardware for Infrared as it was not listed under device manager. But, After I install it and restart the computer as asked, The Infrared device is giving error...
This device cannot start. (Code 10)
And it is not recognizing my Mobile Phone....
How Do I make it work? Also, I made sure that the input/output range and Interrupt request doesnt conflict with any other port.
Thanks,
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Question by:kingno1
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Kyle Schroeder earned 400 total points
ID: 7988680
Check your BIOS (and update it, the newest update is A22).  The IR port is probably disabled in BIOS, so Win2K can't start the driver and gives you the Code 10 error.

BIOS update:
http://support.dell.com/filelib/download.aspx?FileID=61675&c=us&l=en&s=&Category=1&OS=NS&OSL=EN&SvcTag=&SysID=LAT_PNT_P3C_C600&DeviceID=682&Type=&ReleaseID=R52071

-dog*
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LVL 16

Expert Comment

by:Kyle Schroeder
ID: 7988685
Check your BIOS (and update it, the newest update is A22).  The IR port is probably disabled in BIOS, so Win2K can't start the driver and gives you the Code 10 error.

BIOS update:
http://support.dell.com/filelib/download.aspx?FileID=61675&c=us&l=en&s=&Category=1&OS=NS&OSL=EN&SvcTag=&SysID=LAT_PNT_P3C_C600&DeviceID=682&Type=&ReleaseID=R52071

-dog*
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Author Comment

by:kingno1
ID: 7989086
Thanks Dogtzar, it worked....
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LVL 16

Expert Comment

by:Kyle Schroeder
ID: 7996354
I kind of figured it would, glad I could help!

-dog*
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