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outlook 2000 specify a path to winword

Posted on 2003-02-20
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How do I specify a path to Winword in order to use Word as email editor in Outlook 2000.  It can't find the program, and it's listed as WinWord.exe.

Thanks,
Dave
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Question by:davebon
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9 Comments
 

Expert Comment

by:PuterWiz
ID: 7990044
Dave.  to set word as your default email editor, simply go to tools, options, mail format tab, put a check mark in the first box that states to use word as email editor.

The default install path for winword.exe is c:\program files\microsoft office\office\winword.exe

Hope this helps.
Todd
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Author Comment

by:davebon
ID: 7996384
Thanks Todd.

The problem I have is that Outlook comes back and says that Word is busy or cannot be found.  I checked the path and winword is in the default path.  Word opens fine, this must be a deeper problem.

Thanks,
Dave
0
 

Accepted Solution

by:
PuterWiz earned 200 total points
ID: 7997861
Dave.  I found this info.

SYMPTOMS
When attempting to use Microsoft Word to edit e-mail messages in Microsoft Outlook, you may receive the following error message:
Word is either busy or cannot be found.
Other OLE functions may not be affected.

CAUSE
One cause for this error is the use of an "@" character in the name of the computer.

RESOLUTION
Remove the @ character from the name of the computer.

Hope this helps
Todd
0
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Author Comment

by:davebon
ID: 8011118
Any idea where to apply this solution?  I'm a pretty expert user, but I don't see where to remove the @ symbol.

Many thanks,
Dave
0
 

Expert Comment

by:PuterWiz
ID: 8011174
Dave.  If you're using Windows XP, right click your My Computer icon on the desk top, select properties, select computer name tab and click on change.  You'll find it there.


Todd
0
 

Author Comment

by:davebon
ID: 8011285
Hi Todd,
I just tried to use Word as the email editor and it seems
that the tech's have finally gotten to it and it works.  
Many thanks for your lookup help -- hopefully I can return
the favor sometime.

Many Thanks,
Dave
0
 

Expert Comment

by:ndenny
ID: 14446792
Any clue to what the techs came up for a solution?
Thanks
0

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