Maxtor Hard drive problem

Posted on 2003-02-20
Medium Priority
Last Modified: 2010-04-26

Here is the problem, sometimes when I power-up my PC and the BIOS starts to check for a HD and I could hear a mechanical noise coming from the HD.  When that happens the detection fails and I get a black screen saying OS not found. So when I turn the PC off and restarted somtimes it does the same thing and other times it starts fine.  Any help would be great.  



Question by:burrn

Expert Comment

ID: 7990125
Is the hard drive making a lot of noise.  It might be failing slowly on you.

Expert Comment

ID: 7990344
How old is this drive?
LVL 14

Expert Comment

ID: 7990489
Back up now, as this is an impending drive failure. If you think your drive may be under warranty, download Maxtor's Powermax diagnostic software and follow instruction as you will need the Dx codes to get an RMA from Maxtor. They are very good at replacing faulty drives if you follow their rules. T
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Expert Comment

ID: 7990848
I have a maxtor 30 gig 7200 rpm drive. A few weeks ago it crashed and seemed to follow a similar pattern as yours. It seemed as though it would power on much later on during the boot process than it normally should. At one point, it eventually stopped booting all together.

I looked at it in fdisk and no partition table was found, I was able to restore the primary active partition but could not load anything into it or read it through the command prompt in DOS. I repartitioned and formatted the drive, then installed Windows once again and it now seems to run just as well as before.

Using the Powermax utilities is also good, if by chance your drive is developing bad sectors, the low level format will be able to mark those portions of the drive and prevent them from being used. Be warned though, people have said to me that it should only be used as a final resort solution. I had disk errors/bad sectors (long before this rececnt crash) once but this format saved the drive from the garbage bin.

If you are currently running the drive now in your system, you can go to this link for online testing of your drive. This program will access the hard drive's S.M.A.R.T. ability and tell you if it is failing, I recommend also running the downloadable utility as well to ensure as much of a  thorough check as possible.


You may have to use Internet Explorer to run the online tool because my Netscape does not support the plug in.  

Expert Comment

ID: 7991101
well, if there's no hope for your harddisk. do a low level format first. try if this could solve your problem. also try some "low level detect hardisk for failure". Try Disk manager or ontracks to do this. this will check if your harddisk may have develop a "Physical damage" or Reall adsector that cant be remove and say goodbye to your harddisk. If there's no error, then your harddisk is still ok. some bad sector can be remove if there's no physical deffects. probably mark by OS as bad sector.


Anyway, whats your HDD? there are also a non destructive software that can detect "physical damage" to your harddisk. Go to the homepage of your HDD and check of Harddisk utility or maintenance too or diagnotic.

Expert Comment

ID: 7991109
check harddisk utility or diagnostic tools

Expert Comment

ID: 7997801
I've had similar problems with Maxtor drives, even brand new ones.  It's not necessarily a sign of impending drive failure.

Some machines just try to boot before the drive is spun up all the way.

Try going into your CMOS settings, and change the option for fast boot (or rapid boot, or express boot, or however it's worded in your particular machine) to "NO".

It won't try to boot until after it finishes the memory test, which will give the drive sufficient time to spin up.


Accepted Solution

PainfulBottom earned 150 total points
ID: 7998619
I have similar problems and my disk is still quite new. A friend of mine experiences the same thing, so I take it that really is a problem with Maxtor hard disks.

Another problem I have with this disk is that when I copy large files, the system seems to hang, and until the copy is done with, all I can do is move the mouse cursor. Does anyone know anything about this particular problem ?

One last problem I have (yeah that's a lot of problems with one disk) is that the free disk space is wrong. Explorer says I've got 4Gigs left and all of a sudden it displays a "you have run out of space" message. I had to partition that disk with the "Mastor MaxBlast !" tool and I really don't know what to do about it. Partition magic just won't start.

Any ideas ?


Expert Comment

ID: 9569445
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