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USB mouse on Dell inspiron 3200

Posted on 2003-02-20
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Last Modified: 2008-03-04
Hardware section does not have an area for laptop, so I have to post here. Sorry if seems not related.

I got an old Dell Inspiron 3200 laptop (with only one PS2 port) and want hook up external keyboard (PS2), and USB mouse(Microsoft Optical) so dont have to use the small keyboard and awkward touchpad.
Everywhere in Dell document just says just plug in and it should work, but it does not! The laptop just use the touchpad anyway, my USB optical mouse does not even light up!
Nowhere in BIOS has anything related to USB, I tried Win98, ME, and Win2k -- all the same, OS can see an "Unknown USB device" but cant do anything with it.

The mouse is good, works if plug to other PC, or convert to PS2 on this one.

Help?? Hints??
Thanks all.
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Question by:oldyellowcat
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10 Comments
 
LVL 17

Expert Comment

by:rayt333
ID: 8013653
Did you install the MS software?
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Author Comment

by:oldyellowcat
ID: 8013736
yes I did, no help. :(
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LVL 17

Expert Comment

by:rayt333
ID: 8013810
Humm, does any USB device work on this computer?
I know you stated it seen a new USB device but couldn't do anything with it, so I am wondering if the port itself is maybe bad, or maybe a conflict with something else.
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Author Comment

by:oldyellowcat
ID: 8014605
Conflict..that's what I am thinking too, but could not find out what is conflicting ..
Unfortunately no other USB device to try at this time.
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Expert Comment

by:jeffpa
ID: 8071456
Enable the usb in the bios
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Author Comment

by:oldyellowcat
ID: 8072694
I already said "No where in BIOS has anything related to USB"
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rayt333 earned 120 total points
ID: 8074706
I hate to say it like this but I see three choices here.
1. hook the mouse up to the PS2 port and don't worry about it.

2. Buy, borrow, or something to get a known good USB device to try to install.

3. take it to a shop or local expert who can troubleshoot this for you.
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Expert Comment

by:ddekreon
ID: 8601487
look in device manager of system control panel for usb (it should be last - usb root hub). Delete it - that will force it to reinstall at next boot.
USB doesn't work at all in w95, only with extra add-on  usb drivers in 98/me. You have to be on w2k or wxp to really get a bang out of it.
You can also just get a ps/2 splitter from compusa: lets you plug a ps2 keybd & ps2 mouse into a single ps2 connector on a laptop. About $15.
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