Backup of PST file

Posted on 2003-02-21
Medium Priority
Last Modified: 2010-04-07
Windows XP Pro
Outlook 2000
Gateway Laptop P4 1.7GHZ, 256 RAM, 30 GB HDD, CDRW

I need to back up ALL my Outlook data (Calendar, contacts, inbox, sent items, everything).  I have formatted a CDRW to allow drag and drop file copying to it.  It works with all the other data files I need to backup (Quicken, Word, Spreadsheets, CAD files, etc)so there does not appear to be any problem with the hardware. I know where the PST file is located so I go into Windows Explorer and I drag the file to the D: drive.  Everything appears to start correctly.  The drive spins up, the drive light comes on, and a window opens showing flying papers, a progress bar, and an estimated time left.  The progress bar gets all the way to the end, the time shows 15 seconds remaining, the papers continue to fly and it just sits there.  The disk quits spinning, the drive light goes off and it just sits there.  I have left it as long as 30 minutes,...... nothing.  I can not open the drive door, (message about it being in use), I cannot close the copying window (even through Task Manager, cannot got to START - SHUT DOWN - SHUT DOWN, it tells me I need to wait until that job is complete.  The only way out is to hold down the power button to force it to shut down.

Okay. Since the other data files I try to copy work fine I figure it must be something with the file.  I run SCANPST.  I says there was nothing wrong with the file.  I ran it 2 or 3 times.  So I try to drag and drop it to another temporary folder on the hard drive.  It copies complete without any errors in about 15 seconds.  But I need to get the copy to a removable disk so next I try right clicking on the PST file and "send to" the D drive.  Hangs up again.  I try doing an EXPORT to a backup.pst file from within Outlook.  Hangs up again.  I checked to make sure there is plenty of free space on the disk and it is only about 1/4 full.

Any ideas?  Please!!!! Would the PST backup add-in be of any help?

Question by:CharlesReid
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Expert Comment

ID: 7993465
Make sure your *.pst file is not larger than 2GB. This is a problem with Outlook.

Try and divide the data and save it as backup.pst & backup1.pst files if the original is too big

Expert Comment

ID: 7993479
well it looks like your next step would be to copy the file to a CDR instead of CDRW and see what happens.  You simply drop a blank CD in the recorder, right click the pst file, select send to drive "X" ( this is your recorder drive letter) and it will copy the file to a temporary folder and then notify you that you have files waiting to be written to cd.  Follow the prompts and you should be good to go.


Expert Comment

ID: 7994208
Never tried it myself but how about exporting through outlook direct to the CDR?  

You never know could be worth a try.
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

LVL 21

Expert Comment

ID: 8004457
Sounds like it might be a problem with big files rather than with PST files in particular.  How big is your PST file?

Check this out to see if it's applicable:

328600 Roxio DirectCD 5.1 Stops Responding When You Copy Large Files to CD-ROM

Author Comment

ID: 8005260
The PST file is 85 Meg.
LVL 21

Accepted Solution

traval earned 200 total points
ID: 8008300
That article talks about files with 100 MB or so, and you are pretty close.  Does it apply?  ie do you have Roxio and XP SP1 installed?

Author Comment

ID: 8016748
Thanks.  The article uses the figure 100 Meg, though it does not say that is a hard and fast number.  My file is only about 85-86 Meg.  But I did not have any other ideas so I downloaded the patch, installed it and everything works.  I appreciate your making me aware of this problem.  Since everything else worked I had not thought to look at the Roxio site.  They recognized the problem and had the fix available for free download.

Again, THANKS!!

Featured Post

[Webinar] How Hackers Steal Your Credentials

Do You Know How Hackers Steal Your Credentials? Join us and Skyport Systems to learn how hackers steal your credentials and why Active Directory must be secure to stop them.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question