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Backup Exec says files are inaccesible and in use - they're not!

Posted on 2003-02-21
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Last Modified: 2013-12-01
I am using Backup Exec 2.0 to backup data to a tape drive on a machine that is used as a server in a peer to peer network.  It is not backing up critical data because it says the files are inaccessible or that they are in use by another program.  This happened before and I used the close program window to close everything but systray and explorer and that worked.  But now it is doing it again and that isn't helping.  I still get this message when all machines on the network are shut down. The attribs on the files are all set to full.  I'm lost, any suggestions?
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Question by:mbottoms
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7 Comments
 
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Expert Comment

by:andyalder
ID: 7994186
They are probably held open by a service rather than a user program. You can buy the open file agent but if it's a database you'll either have to stop that service or buy the agent for it if available. What programs are installed?
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Expert Comment

by:JOligario
ID: 8037260
andvalder is correct.  you need agents, open file option to properly use backup exec.
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Expert Comment

by:pratigan
ID: 8065754
Just another idea... I had the exact same problem and It would work sparatically... I finally replaced the drive and everything has been working great since.. for the last 2 years now.... no problems.
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NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

 
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andyalder earned 200 total points
ID: 8065788
We really need to know what the files are.
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Expert Comment

by:Gary_t
ID: 8120368
OFO is required to be installed. You need to purchase license/serial number from sales support.
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by:LucF
ID: 10097139
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:

Answered by Andyalder

Please leave any comments here within the next seven days.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

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