Backup Exec says files are inaccesible and in use - they're not!

Posted on 2003-02-21
Medium Priority
Last Modified: 2013-12-01
I am using Backup Exec 2.0 to backup data to a tape drive on a machine that is used as a server in a peer to peer network.  It is not backing up critical data because it says the files are inaccessible or that they are in use by another program.  This happened before and I used the close program window to close everything but systray and explorer and that worked.  But now it is doing it again and that isn't helping.  I still get this message when all machines on the network are shut down. The attribs on the files are all set to full.  I'm lost, any suggestions?
Question by:mbottoms
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 56

Expert Comment

ID: 7994186
They are probably held open by a service rather than a user program. You can buy the open file agent but if it's a database you'll either have to stop that service or buy the agent for it if available. What programs are installed?

Expert Comment

ID: 8037260
andvalder is correct.  you need agents, open file option to properly use backup exec.

Expert Comment

ID: 8065754
Just another idea... I had the exact same problem and It would work sparatically... I finally replaced the drive and everything has been working great since.. for the last 2 years now.... no problems.
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

LVL 56

Accepted Solution

andyalder earned 200 total points
ID: 8065788
We really need to know what the files are.

Expert Comment

ID: 8120368
OFO is required to be installed. You need to purchase license/serial number from sales support.
LVL 32

Expert Comment

ID: 10097139
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:

Answered by Andyalder

Please leave any comments here within the next seven days.


EE Cleanup Volunteer

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft will be releasing the Windows 10 Creators Update in just a matter of weeks. Are you prepared? Follow these steps to ensure everything goes smoothly and you don't lose valuable data on your PC.
This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question