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mbottoms
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Backup Exec says files are inaccesible and in use - they're not!

I am using Backup Exec 2.0 to backup data to a tape drive on a machine that is used as a server in a peer to peer network.  It is not backing up critical data because it says the files are inaccessible or that they are in use by another program.  This happened before and I used the close program window to close everything but systray and explorer and that worked.  But now it is doing it again and that isn't helping.  I still get this message when all machines on the network are shut down. The attribs on the files are all set to full.  I'm lost, any suggestions?
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Luc Franken

8/22/2022 - Mon
andyalder

They are probably held open by a service rather than a user program. You can buy the open file agent but if it's a database you'll either have to stop that service or buy the agent for it if available. What programs are installed?
JOligario

andvalder is correct.  you need agents, open file option to properly use backup exec.
pratigan

Just another idea... I had the exact same problem and It would work sparatically... I finally replaced the drive and everything has been working great since.. for the last 2 years now.... no problems.
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rwheeler23
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andyalder

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Gary_t

OFO is required to be installed. You need to purchase license/serial number from sales support.
Luc Franken

No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:

Answered by Andyalder

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