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Printing on network printer stalls!

Posted on 2003-02-21
Medium Priority
Last Modified: 2013-12-23
I have an intermittent problem with long (greater than 30 pages) print jobs.  The printer - an HPLJ4000N - begins to print the job, then stalls somewhere in the middle.  
The following error comes up on the PDC:  "Error writing to 150_41_1_80 (the I.P. address of the printer) for Document Remote Download Document.  The network connection was aborted by the local system.  Do you wish to retry or cancel the job?"  This turns out to be error 1236 - ERROR_CONNECTION_ABORTED.  This has also happened to other printers on the network.  The PDC is running Windows NT 4.0 - Terminal Server Edition, Service Pack 6.  The printer in question has 40 mb of memory.  If I elect to retry, the print job restarts from the beginning, and may or may not run to completion.  If it stalls again, chances are that it will at least print beyond the point where it stalled on the previous try.  Eventually, it will print the job to completion - but at a cost in time, paper, and toner - not to mention the hassle factor.
This fact might be unrelated, but the problem first made its appearence shortly we suffered a klez virus attack.  I've searched the internet, but haven't found any information which explains what might be going on, let alone what I can do to remedy the problem.
Anyone have a similiar problem or have any clue as to what is going on?
Any help or suggestions will be appreciated.
Question by:davidorz
  • 2

Expert Comment

ID: 8038860
Have you tried updating the drivers?  I had the same problem on regular NT server.  It turned out that the client was w2k or was it xp, and the server driver was NT only.  Some how the client screwed up the printing for everyone.

Author Comment

ID: 8058330
Thanks for the suggestion, I'll investigate.  I know for a fact that I haven't updated any drivers on the NT server,  I'll check there.  Are you saying that any client that prints to my problem printer must be checked/updated also?

Accepted Solution

Beerman earned 800 total points
ID: 8061554
>>>..Are you saying that any client that prints to my >>>..problem printer must be checked/updated also?

You shouldnt have to since the clients are printing thru terminal services.  My problem was I had a win2k client on a regular NT server.  The driver on the server was NT only, and the 2k client was using that driver.  Updating the driver on the server to a nt/2k driver fixed the problem.  The symptoms were the same, and I cant remember the error #.  Hope that helps

Expert Comment

ID: 9158540
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