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Explorer causing Page Fault atleast 10 times a day...

Posted on 2003-02-23
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Last Modified: 2013-12-28
this error happens atleats 10 times a day for me.  While i doing normal things on my comp:
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EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 017f:bff7b9a6.
Registers:
EAX=00000000 CS=017f EIP=bff7b9a6 EFLGS=00000246
EBX=81c15a74 SS=0187 ESP=0255ff14 EBP=0255ff5c
ECX=02003540 DS=0187 ESI=02003588 FS=520f
EDX=00000002 ES=0187 EDI=02003588 GS=0000
Bytes at CS:EIP:
ff 76 04 e8 13 89 ff ff 5e c2 04 00 56 8b 74 24
Stack dump:
02003540 01976453 02003588 81c6dfe8 02003050 0198e403 02003050 0255ff38 02003050 020033c0 00000001 fffffffe 00000000 00000001 0255ff28 0255ff88
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i have no idea why any its annoying me, windows is controlling my VM and i have plenty of space left 10-1 gig(sometimes it goes down to 1 cuase i download live music, but its is only rarely, and i have had 5-10 gigs, when this probelm has been happening), so i dont see why im getting  these page faults.  i have all the current updates for my win 98 and all my programs.

Thanks very much in advance.
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Question by:marshmeli
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4 Comments
 
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LeeTutor earned 300 total points
ID: 8004516
The following page documents a number of Microsoft Knowledge Base articles pertaining to Explorer causing an Invalid Page Fault in Kernel32.dll:

http://www.generation.net/~hleboeuf/errexplo.htm#ERRKERNEL32.DLL

One thing I would definitely do is check your computer for viruses (this is one of the several possible explanations offered at the above page):

You could try the free online virus tool at http://housecall.antivirus.com    I find that it isn't always able to CURE every virus it detects, but it is good at detecting and identifying them.  

A couple of other free online virus scanners:

http://security2.norton.com/ssc/vc_about.asp?langid=us&venid=sym&plfid=22&pkj=RKNYPJUIYCZRWEJGSSK

http://www.pcpitstop.com/antivirus/default.asp 

http://www.pandasoftware.com/activescan/com/activescan_principal.htm 
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Author Comment

by:marshmeli
ID: 8005294
thanks LeeTutor
i use Norton AntiVirus 2001 and all my virus defs. are up to date (2.20.03)...i am interested in the solution that follows:
""Barb" wrote in a group message:
I have received this at least five times today and had to reboot.
"Explorer caused an invalid page fault in module KERNEL32.DLL at 017f:bff7a391." What is wrong?
I fixed it myself by changing the name of the folder applog in the Windows folders to another name and rebooting the computer. It created another folder called applog and so far no problems"

what would changing that folder name so that it creates a new one on the next bootup do to solve this, and would it cause problems to my computer when i change the name that name and reboot.
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LVL 59

Expert Comment

by:LeeTutor
ID: 8005400
Here's an interesting article on the use of the Applog folder:

http://www.pcmag.com/article2/0,4149,13357,00.asp

The only reason I can think of for this causing a problem is that it is constantly being used by Windows and if you get a corrupt file in it, that might cause program errors.
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Author Comment

by:marshmeli
ID: 8005557
thanks for that article too LeeTutor, i renamed it and ill see what happens, i think it may have fixed it, but ill let you know what happens in a few hours...
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