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MSGSRV32.exe  Not Responding

Posted on 2003-02-24
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Last Modified: 2010-04-26
When I load drivers for new hardware my computer hangs.
Pressing Ctrl/Alt/Del brings up the message 'msgsrv32.exe not responding'.
This problem happened after I formatted the hard drive and re installed Win98 SE and all the hardware that I was using before.
The sound card is the one that gives me the most trouble because the drivers could not be detected from the Vibra 128 CD. I downloaded drivers from Creative Vibra and they worked fine but was still unable to use the "Add New Hardware" without the computer hanging.
Thankyou, ajmk.
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Question by:ajmk
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3 Comments
 
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by:jhance
ID: 8007812
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Accepted Solution

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motherboard earned 200 total points
ID: 8012957
i saw this old e-mail on experts exchange, it may help with the problem

-------------------------------------------------

I saw that problem before, when the guy had an old corrupt printer device driver installed when crashed when programs tried to initialize it.
the solution was:

first,check http://www.geocities.com/~budallen/

an introduction to "Msgsrv32""
Function of the Windows 95 32-Bit Message Server

Msgsrv32.exe is a program that runs invisibly on the Windows 95 desktop and performs
several background functions necessary for Windows 95 operation. These functions
include:
1. Mediate Plug and Play messages among various parts of the operating system.
2. Coordinate automatic responses to Setup programs.
This includes checking whether a Setup program has improperly overwritten Windows
95 files, and optionally
restoring the Windows 95 versions of those files.
3. Display the initial logon dialog box if networking is enabled.
4. Play the system startup and shutdown sounds.
5. Load installable Windows drivers at startup and unload them at shutdown.
6. Run the shell program (usually Explorer.exe) and re-run the shell if it fails to respond.
DLL Show - MSGSRV32.EXE Module Dependency List
ADVAPI32.DLL     c:\windows\system\
GDI32.DLL           c:\windows\system\
KERNEL32.DLL   c:\windows\system\
MPR.DLL             c:\windows\system\
USER32.DLL       c:\windows\system\

I always recommend that if conventional fixes don't work to extract these dependent files
from your Windows CD-ROM

Because MPREXE.EXE errors are often connected with MSGSRV32.EXE errors I've
provided a list of MPREXE.EXE dependent files.
MPREXE.EXE is the Win32 Network Interface Service Processor
DLL Show - MPREXE.EXE Module Dependency List
ADVAPI32.DLL                  c:\windows\system\
GDI32.DLL                        c:\windows\system\
KERNEL32.DLL                 c:\windows\system\
MPR.DLL                          c:\windows\system\
MPREXE.EXE                    c:\windows\system\
MPRSERV.DLL                  c:\windows\system\
MSPWL32.DLL                  c:\windows\system\
RNANP.DLL                      c:\windows\system\
USER32.DLL                     c:\windows\system\

I always recommend that if conventional fixes don't work to extract these dependent files
from your Windows CD-ROM


Many people are experiencing problems which they can trace back to Msgsrv32. But
Msgsrv32 is not the cause. Some info on Msgsrv32:

Msgsrv32.exe is a program (Windows 32-bit message server) that performs several
background functions necessary for Windows operation.

These functions include:

Load installable Windows drivers at startup and unload them at shutdown.

Run the shell program (usually Explorer.exe) and re-run the shell if it fails to respond.

Mediate Plug and Play messages among various parts of the operating system.

Coordinate automatic responses to Setup programs. This includes checking whether a
Setup program has improperly overwritten Windows files, and optionally restoring the
Windows versions of those files.

Display the initial logon dialog box if networking is enabled.

Play the system startup and shutdown sounds.

Usually these messages appear on shutdown. Here are some more common errors and their
causes:

MSGSRV32.DLL caused a General Protection Fault in Module CM8330SB.DRV

You need to visit the C-Media site and upgrade your drivers

See: Microsoft Knowledge Base Article Q188803

Msgsrv32 not responding

See: Microsoft Knowledge Base Article Q169987


Msgsrv32 Not Responding When Computer Hangs While Idle
http://support.microsoft.com/support/kb/articles/q169/9/87.asp 

Mprexe Caused an Invalid Page Fault in Module Kernel...
http://support.microsoft.com/support/kb/articles/q187/9/65.asp 

Explorer Caused an Invalid Page Fault in Kernel32.dll
Any of the following Errors may appear:
Explorer caused an invalid page fault in module Kernel32.dll.
Commgr32 caused an invalid page fault in module Kernel32.dll.
Mprexe caused an invalid page fault in module Kernel32.dll.
Msgsrv32 caused an invalid page fault in module Kernel32.dll.
A TCP/IP problem has occurred. Please check if you have TCP/IP installed and selected
for your modem.
Msnviewr caused an invalid page fault in module Kernel32.dll.
After you receive the error message, your computer may stop responding.
http://support.microsoft.com/support/kb/articles/Q154/0/92.asp 

Fatal Exception in Msgsrv32.exe When You Quit Windows 95
This occurs if the Graphics Display Interface (GDI) handle table has become damaged.
To work around this issue, remove the Microsoft Find Fast shortcut from the StartUp
folder. To do so, use the following steps:
1st, backup your registry
1. Right-click the desktop, click New, and then click Folder.
2. Type "Disabled StartUp shortcuts" (without quotation marks), and then press ENTER.
3. Click Start, point to Find, and then click Files Or Folders.
4. In the Named box, type "startup" (without quotation marks), and then click the
Advanced tab.
5. In the Of Type box, click Folder, and then click Find Now.
6. Double-click the StartUp folder (after you verify it is in the Windows\Start
Menu\Programs folder), right click the Microsoft Find
Fast shortcut, and then click Cut.
7. Quit the Find Files Or Folders tool, right-click the Disabled StartUp Shortcuts folder, and
then click Paste.
8. Restart your computer.


Motherboard
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Author Comment

by:ajmk
ID: 8046894
Thanks for your help. The incorrect soundcard drivers were installed. I found and deleted them and now all works well.
ajmk.
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