Win98 install hangs after driver files copied

Posted on 2003-02-24
Medium Priority
Last Modified: 2013-12-28
I recently bought a Dell Latitude on eBay.
Win98 was only partially working, and after several attempts, I decided that a clean install was best.
I formatted C: and installed Win98.
All went well until the end when it said it was copying the driver files, then it completed copying, and hung on a black screen with a blinking cursor.
The only way out was to pull power.
On boot, the black startup option screen comes up and Safe mode is the only way to bring up the system, since Win98 install did not complete.
I have repeated the scenario several times with the same result.
*Here's an important fact:
When I first used the machine, there was a memory error, and memory was reduced.  I deduced the memory stick was bad and replaced it, eliminating the memory error.
Based on that, is it possible the machine was dropped, and the motherboard is cracked [like the memory probably was]?
Could that be the underlying cause?
Please try to give me alternatives to replacing the motherboard and complaining to eBay.
Question by:BobGr
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Accepted Solution

guidway earned 300 total points
ID: 8010333
Possibly could be the video card went bad. Have you tried replacing it? Are you sure the RAM you put is good? Also is your fan working adequately in the computer? It could also be a CPU problem although I would check the others first. Also run a hardware diagnostic program from the manufacturer of your hard drive to check for errors on the disk. Hope this helps! :0)


Expert Comment

ID: 8012404
Just a suggestion, but why not try YOUR memory stick/s in a friends computer to eliminate that as a possible cause?
The key-word in repairing all faults is "process of elimination"!

Author Comment

ID: 8052330
Following guidway's lead, I opened the machine and reset components in their slots.  I ran diagnostics on the hardware and reloaded Win98.
Win98 loaded Ok this time.
Thanks for your suggestions.

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