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still can't install fonts

Posted on 2003-02-24
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Last Modified: 2013-12-11
I'm missing most of my fonts.  Problem started with a few missing, this led to Marlette missing.  I made a copy of all fonts from fonts folder, went to registry, deleted fonts key, created new fonts key, and tried to re-install.  I have a 'install new fonts' option from the fonts control panel.  When this control panel is 1st opened, the folder with the fonts appears empty.  If the window is closed then reopened, the fonts from the folder appear.  When I select any of them to install, I can hear the computer doing something, but no fonts are installed.  I have looked for shelliconcache, *.cpl, and ttfcache but have not found them.  I have gone to windows/fonts, clicked properties, clicked on 'read' which I read should allow adding fonts, but had no success.  System restore appears to have been turned off, and so I can only restore to yesterday when I turned on system restore.
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Question by:canadaclub
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11 Comments
 
LVL 12

Expert Comment

by:guidway
ID: 8013297
Have you ran a virus scanner to see if there is a virus or trojan on the computer? A good free one is available at http://housecall.antivirus.com :0)
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Author Comment

by:canadaclub
ID: 8013623
Ok, ran suggested virus scanner, found 16 infected file (mostly in windows/temp directory), cleaned 15 of them, I deleted the last remaining one.  Restarted, still can't install fonts.
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LVL 12

Expert Comment

by:guidway
ID: 8013679
what virus did it find? It could be a trojan that will run again later. Try running an adaware program such as http://www.lavasoftusa.com/support/download/
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Author Comment

by:canadaclub
ID: 8014062
lavasoft's adaware program was run, eliminated some ads.  Restarted, still cannot install fonts.
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LVL 12

Expert Comment

by:guidway
ID: 8014096
well at least your computer is clean of viruses and trojans. :0) Sorry I though for sure that would work. I don't give up so easy though. Let's see...

see if anything here helps:

http://www.experts-exchange.com/Operating_Systems/Q_20120817.html
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Author Comment

by:canadaclub
ID: 8014360
Thanks.  Started with that q & a, though.  Tried it and no luck.  If I can't find an answer, I'll probably have to do a reinstall, though I really don't want to think about it.  Lots of things to backup.
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Author Comment

by:canadaclub
ID: 8014511
I have a 40 GB hard disk, divided into 2 drives, C and D.  D drive is basically empty.  If I do a complete system backup using software such as HD Copy, will I have any problems after I reboot (ie. 2 exact systems upon startup)?  My hope is that by making a backup, I can use the recovery CD software that came with the system, wipe out the existing system on drive C, reinstall a new one, and then slowly add pieces from drive D back into the system (alot of work just to get back some fonts).  If I am not supposed to keep asking questions like this, I apologize.
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LVL 12

Accepted Solution

by:
guidway earned 60 total points
ID: 8016989
"If I am not supposed to keep asking questions like this, I apologize."

Until the problem is solved ask as many questions as you feel you need to.

"If I do a complete system backup using software such as HD Copy, will I have any problems after I reboot (ie. 2 exact systems upon startup)?"

I doubt you should have problems, the boot record of the hard drive will have the active partition set so that it will know what drive section to boot from. Unless you rewrite the mbr using a format program or partition program it should keep the settings.

reinstall probably will have to be your best bet. Have you tried running sfc and scanreg? They might detect a problem with the system.
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Author Comment

by:canadaclub
ID: 8022765
I ran sfc, and I find a .dll file, which I cannot open.  I ran scanreg, but it came up with no problems.  I ran scandisk and again came up with no problems.
Another interesting thing, last night I installed 'the font thing', a font utility program.  I tried to use that to install my fonts.  Didn't work, but when I looked in my fonts folder all my fonts were back.  So I'm sort of back to where I was almost a week ago.  I know the fonts are in the system, but cannot access them.  Eg. in Word, I have only 3 fonts listed.  Wierd!  And while this Font thing shows that I have all these fonts in the system, when the fonts are shown in the display box of the program they have different names, but appear as the same font.
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Expert Comment

by:CleanupPing
ID: 9434006
canadaclub:
This old question needs to be finalized -- accept an answer, split points, or get a refund.  For information on your options, please click here-> http:/help/closing.jsp#1 
EXPERTS:
Post your closing recommendations!  No comment means you don't care.
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Author Comment

by:canadaclub
ID: 9435291
Points awarded due to time and effort involved.  Problem was unsolved, so I had to do a reinstall - the one thing I dreaded doing.  This was the solution.
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