DVD ROM not reading the DVD

Hi,
 I have a JVC DVD Drive. It doesnt read any DVD at all i.e. when I insert any DVD it doesnt get recognised and the systems gets hanged.I'm using it in Windows 2000 .but my DVD Drive reads other normal CD-ROMs without any problem. Can anyone suggest a solution for this?

With regards,
Abdul Jameel.
abdul_jameelAsked:
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BaddogCommented:
Abdul,
   Had a similar problem with a Samsung only reading CD-ROMs and hanging with DVDs.  Tried it on several systems with same problem. Returned it to retail store and they exchanged it,,,problem solved.
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abdul_jameel:
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