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Dial-up lanching problem

Posted on 2003-02-25
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Last Modified: 2012-05-04
I'm running Win2k advance server on one box which has
the modem and Win2k professional on a laptop that I use
most of the time. The problem that I'm having is that
if a click on some Web related pgm, while on my laptop,
the Win2k adv server box will lanch the dial-up modem
the way I want it too.  But after I reboot the Win2k
adv server box and try the same thing on my laptop,
it won't lanch the modem.  It's as if Win2k dial's up
once, in error, and remembers it so the next time it
happens it won't dial-up. But i want it to dial-up every time.

Example:
1) * run a java http socket pgm on my laptop
   * win2k lanches the dial-up modem the way i want it too
2) * reboot win2k adv server with the modem
3) * run the same java http socket pgm on my laptop
   * win2k will not lanch the dial-up modem the way it did before which is what i want it to do.

So how do i get win2k to lanch the modem every time
i click a browser or anything web related on my laptop?

Many thanks in advance.
0
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Question by:wloucks
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21 Comments
 
LVL 4

Expert Comment

by:stretchsp
ID: 8018674
turn off DHCP on the server.
0
 

Author Comment

by:wloucks
ID: 8025050
Many thanks for your response - I turned off the DHCP
server and the DHCP client. I'm not sure what the DHCP
client does but I turned it off anyway. After turning
off DHCP, the only way I can get the modem to start
is to click the modem icon or IE on the box with the
modem. If I click IE on my laptop which is connected
to the modem machine via an intranet (LAN), still
nothing happens (the modem is not launched).
0
 

Author Comment

by:wloucks
ID: 8035051
Please help - does anyone have any ideas or suggestions
on how to fix my problem???
0
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LVL 4

Expert Comment

by:stretchsp
ID: 8035116
Two suggestions:
Don't turn off DHCP on the laptop

and/or

Uninstall the modem from the laptop and reinstall it.  Use updated drivers from the manufacturers website.
0
 

Author Comment

by:wloucks
ID: 8038776
The DHCP client is running on my laptop but I don't
really need it. I'm running fixed IPs on both machines
Win2k adv server with dial-up modem: 192.168.0.1
Win2k prof laptop without modem: 192.168.0.2
Ethernet with a hub between the two machine.
Presently:
Win2k adv server with dial-up modem:
 * DHCH Server - off
 * DHCH Client - off
Win2k prof laptop:
 * DHCH Client - on (but I don't think I need it)
Win2k adv server will launch the modem if I click
IE or the modem icon.
Win2k prof laptop will not launch the modem on the
server no matter what I click on (it use to when
I was running Win98 on the server an clicked IE or
Netscape).
0
 
LVL 4

Expert Comment

by:stretchsp
ID: 8042224
I'm getting confuses here I think.
Tell me if I have this correct.
You have two machines: a laptop and a server.

Do Both machines connect directly to the modem?
or
Does only the server have the modem and the laptop connects to the server for its internet access?

You can access the internet from the server.
You cannot access the internet from the laptop.

0
 
LVL 4

Expert Comment

by:stretchsp
ID: 8042237
I would try reinstalling your network devices on the laptop.
0
 

Author Comment

by:wloucks
ID: 8042999
"Do Both machines connect directly to the modem?" <-- ***NO***
"or"
"Does only the server have the modem and the laptop connects to the server for its internet access?" <-- ***YES***

"I would try reinstalling your network devices on the laptop."

Why do you think this would fix the problem? When I first
used the laptop after upgrading the server to win2k adv srv
it worked once by clicking IE but not again (second or
third time but only after the server had been re-booted).
If I click a different program that accessed the Internet,
it would react the same way - it would kick off the modem
all the time until I re-booted the server?

By the way, the laptop does have a modem but I usually
don't use it. If I don't want to boot the server,
however, I sometime plug the phone line in and use it.
But I would like my "normal" mode of operation to be
using the modem on the server.

PS: also, i guess i really don't know how to only re-
install the network stuff without rebuilding my entire
box with a clear drive (the way I usually do it because
of all the crap that MS puts on it)
0
 
LVL 4

Expert Comment

by:stretchsp
ID: 8043184
I would first try this: go to start -> help -> index tab and type: Internet connection sharing, troubleshooting

Look in here to see if anything seems similar to your problem.
This is not a copout on a solution, I just don't have a good working knowledge on your type of network setup and thought that the help file would be of more help with a better description of problem resolution

IF however you did want to try the remove networking componentst suggestion, then follow instructions below.

How to remove networking components:
go into the control panel and then network and Dial up settings.  Right click on your network and look at all the diffenerent components you have installed.  I would write them down and any information you believe that would be necessary to login into your server.  I would also go into the device manager (right click on "My computer" select properties, choose the hardware tab, and then select device manager.  In there look for your network card and delete the driver.  Reboot the computer, this will detect the card and either install the appropriate drivers themselves or ask you to point it to the correct drivers.  you may need the Win 2k cd for this or the network card driver disk if it came with one.
0
 

Author Comment

by:wloucks
ID: 8045716
Hey, just get me back to where I was before. Now the
the radial button, on the laptop, is grayed out so
I can't check "only dial if there is no network
connection".
 
0
 

Author Comment

by:wloucks
ID: 8045737
By the way, for my laptop, Sony only provided me with
an image file, not the Win2k professial CD. So if I
remove something that needs the CD to re-install it,
well, then I have to re-load everything from the
image file (which puts the box back to the way I
bought it). So much for Sony's Vaio PCG-XG29K
and Windows 2000 that came with it. ...So don't
buy Sony! ...and there support sucks!
0
 

Author Comment

by:wloucks
ID: 8045742
Oh, sorry - it's an image CD, not an image file.
0
 

Author Comment

by:wloucks
ID: 8046470
stretchsp, please help me with getting back to where I was.
Just being able to use my laptop over the network and
use the server's modem to get to the internet. I installed
an http server on the server box that has the modem
and from IE on my laptop I can see the html pages using
the server http address. Because of this I don't think
the this problem is on the laptop side.  So what settings
do I have to check on the server side (box w/modem)
so that it will share it's modem internet connection
with my laptop connected to it over a network.

On the server side w/modem, I do have the "Internet
connection sharing" check box checked. What other
settings and/or services do I need to check to get it
to work.

I would, at least, like to get this fixed and deal with
the "not able to launch the modem from my laptop" later.

Thanks, again for your help.
0
 

Author Comment

by:wloucks
ID: 8046480
More info in short:
Server w/modem also now has an http server on it.
 * with my laptop I can access it's web pages
 * but with my laptop if I direct my browser to
go to an internet web page like http://www.yahoo.com
I get "connection refused"
0
 

Author Comment

by:wloucks
ID: 8046757
When I 'ping' my server box from my laptop I get the following:
----------------------------------------------------
Pinging littlesis [192.168.0.1] with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time<10ms TTL=128
Reply from 192.168.0.1: bytes=32 time<10ms TTL=128
Reply from 192.168.0.1: bytes=32 time<10ms TTL=128
Reply from 192.168.0.1: bytes=32 time<10ms TTL=128
Ping statistics for 192.168.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum =  0ms, Average =  0ms
----------------------------------------------------


When I 'ping' www.yahoo.com from my laptop I get the following:
----------------------------------------------------
Pinging www.yahoo.akadns.net [66.218.71.90] with 32 bytes of data:
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Ping statistics for 66.218.71.90:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum =  0ms, Average =  0ms
----------------------------------------------------


When I 'ipconfig' on my laptop I get the following:
----------------------------------------------------
Windows 2000 IP Configuration
Ethernet adapter Local Area Connection 2:
        Connection-specific DNS Suffix  . :
        IP Address. . . . . . . . . . . . : 192.168.0.2
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . :
----------------------------------------------------


When I 'telnet' into my server box and do an 'ipconfig' I get the following:
----------------------------------------------------
Windows 2000 IP Configuration
Ethernet adapter Local Area Connection:
        Connection-specific DNS Suffix  . :
        IP Address. . . . . . . . . . . . : 192.168.0.1
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . :
PPP adapter Connection to 324-0038:
        Connection-specific DNS Suffix  . :
        IP Address. . . . . . . . . . . . : 209.41.196.145
        Subnet Mask . . . . . . . . . . . : 255.255.255.255
        Default Gateway . . . . . . . . . : 209.41.196.145
----------------------------------------------------
0
 

Author Comment

by:wloucks
ID: 8050696
stretchsp, just to let you know that I got my laptop
back to where it was before I started making any
changes.  I can, at least, get connected to the internet
but I still have to go over to the server and launch
the modem first.

If you or anyone else knows what settings to check
or tools to use such as 'ping' to determine why my
laptop can't launch the modem on my server even
thou my server's modem is suppose to be set up for
'internet connection sharing', then please let me
know.

0
 

Author Comment

by:wloucks
ID: 8055036
Just to let you know that I fixed everything, I can
now launch the modem on the server from my laptop.
FYI - I didn't have anything to do with with my laptop
it turned out to be one of the services on the server.

So how do I close out this question - this is my first
time at this?
0
 
LVL 4

Expert Comment

by:stretchsp
ID: 8057171
I apologize I couldn't be of more help, this really isn't my strongest area of computer knowledge and I was hoping others would join the discussion to help provide an answer.

What did you end up doing to solve your problem?

If you would like to delete the question or would simply like to close the question, you can post a zero point question in the community support section asking them to close this question.  Provide a hyperlink to this question when you create the zero point question.
0
 

Author Comment

by:wloucks
ID: 8057775
Hey, no need to apologize, I'm just thankful that you tried
to help and I will say, you did get me off my butt and got
me going.

The problem was corrected by setting "Remote Access Auto
Connection Manager" to "automatic" on the server that has
the modem.

I don't think it's worth 40 points but I do have one last
detail to resolve. The laptop can't launch the server's
modem automatically until after I've used it one (connected
to the internet: laptop -> server -> modem). Then after
the first time, it works and can do it automatically with
out fail.  It's almost seem like when I do it the first
time it updates the routing table so it's their for the
next time I try it. Any suggestions on how to fix this?
If it is a routing table entry, is it possible to have
that entry at boot time?

Thanks again for your help.
0
 
LVL 4

Expert Comment

by:stretchsp
ID: 8058403
you could probably code it into the autoexec.bat file but you should probably post a new question for how to do that so you could get a better answer than what I can provide.
0
 

Accepted Solution

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DigitalXtreme earned 0 total points
ID: 8061568
question PAQ'ed and points refunded.

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