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Win2K server invisible on workgroup additive question: service removal

Posted on 2003-02-25
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Last Modified: 2010-03-18
Hi! I'm a newbie in networking, and as I had the same problem as Matt:

"Title: Win2K server invisible on workgroup
From: Ma77
Date: 01/02/2003 12:53PM PST
Status: Waiting for Answer
Points: 330 " 

who couldn't have Machine A properly share its files with Machine B, I supposed someone would be helpfull in this forum.

My configuration is (A)one PIII 600 with Win2K, (B)one laptop PII 360, a Realteak RTL8139 network adapter, a Netgear 614 router, and a Visnetic Firewall (turning it off or on won't change a thing).

I ended up doing the safe mode including network solution Matt provides in his last post. I actually found out Machine A would finally work on the workgroup, and share its files with Machine B, but only in this safe mode as confirmed by Matt:

"Here is a test that everyone should try that is having this problem:
Reboot your PC, hit F8 and select Safe Mode with Network.
If the PC appears on the network, then there is a program or service that is blocking network access.
After confirming this, I removed all programs from my startup folder and used the MSCONFIG utility to disable all "Registry Startup" programs. Still had the problem.
Then I went to the list of services.  There, tucked in among the 40 services I was running was "PC-cillin PersonalFirewall".
I never even knew that I had installed a firewall.  It was only when I restarted in "Safe Mode with Network" that I was able to track down the problem."

But as far as I'm concern, I don't see anything like a firewall in the service. Only few services I don't see the use of (WMDM PMSP Service, SNMP Service, Ray Server but I've uninstalled Lightwave/Softimage, and the Netware client service I don't have on the Machine B which works great on any other network).

And here is my question: I tried to remove selectively from Machine A some of the services I mentionned above, so it matches the service fonctions on Machine B, but still, I have the same message appearing whenaver I try to reach Workgroup on A(not available). Which service could be the cause of the problem?
I really don't know what to do.
Could anybody help me out?
I've putted all of my beginner's available points on this one!
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Question by:catmdb
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3 Comments
 
LVL 63

Accepted Solution

by:
SysExpert earned 800 total points
ID: 8020146
1) Get the latest NIC drivers for all machines.

2)   I would run the Start-windows update to make sure that you have the newest updates.

In addition Cleanup the startup stuff. In win98/Win ME/Win XP -  Do a Start - Run - msconfig, startup Tab , or for win95 , NT or win2k,
Download the Startup COP a free pcmag utility from
http://www.pcmag.com/article2/0,4149,2097,00.asp
 Run it and it will show you everything that is listed in all the possible startup
places, and allow you to disable things one at a time until the problem is eliminated.
 A lot of probelms are caused by excess old baggage - programs that have not been properly  un-installed. Startup Cop will eliminate leftovers and un-wanted programs that you no longer want.
Older Antivirus programs and Norton Utilities have been known to cause problems
try disabling them also !

Update and run 2 good, updated antivirus program- Norton, McAffee etc.
 
3) Do an
sfc /scannow from a DOS wndow.

4) Try a different NIC than realtek as they have known problems.

5) You may need a free web based antivirus, since newer viruses disable the local antivirus program !

http://housecall.antivirus.com/pc_housecall/

Norton Web Services  
Go to this page and click on Scan for Viruses
http://security2.norton.com/ssc/vc_about.asp?langid=us&venid=sym&plfid=22&pkj=RKNYPJUIYCZRWEJGSSK

http://www.pcpitstop.com/pcpitstop/diskhealth.asp  remote diagnostics free web antivirus free antivirus

It needs to download a few file so be patient.

I hope this helps !

0
 

Author Comment

by:catmdb
ID: 8020900
You're the best!
It finally worked !
It wasn't a virus problem (I've got the latest anti-virus updated from Kaspersky), but actually a NIC Driver update problem (though it was reinstalled by Win2K last week, with SP3 update done already). I didn't know, since WIn2K recognize the card and had the proper driver, that it could be the problem but it obviously was. I was mislead by the fact that the LAN Network would work with the safe mode like Matt experienced. But you were clever enough not to fall in the same hole I was in!

I found the download pages for the driver at:
http://www.realtek.com.tw/downloads1-3.aspx?series=16&Software=True
if anybody is interested...

And it's a good point I could get startcop anyway cause I had other few startup application cleaning to make.

So you were definitly of a great help and I'll say you deserve hall of fame (for quick reply too). I'm happy to give you all my points, with the A indeed. But how do we do that (the grading I mean). Community? Thanks again and good night SysExpert.
0
 

Author Comment

by:catmdb
ID: 8021008
You're the best!
It finally worked !
It wasn't a virus problem (I've got the latest anti-virus updated from Kaspersky), but actually a NIC Driver update problem (though it was reinstalled by Win2K last week, with SP3 update done already). I didn't know, since WIn2K recognize the card and had the proper driver, that it could be the problem but it obviously was. I was mislead by the fact that the LAN Network would work with the safe mode like Matt experienced. But you were clever enough not to fall in the same hole I was in!

I found the download pages for the driver at:
http://www.realtek.com.tw/downloads1-3.aspx?series=16&Software=True
if anybody is interested...

And it's a good point I could get startcop anyway cause I had other few startup application cleaning to make.

So you were definitly of a great help and I'll say you deserve hall of fame (for quick reply too). I'm happy to give you all my points, with the A indeed. But how do we do that (the grading I mean). Community? Thanks again and good night SysExpert.
0

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