Email volume down by 90%, ??? Lotus Notes Domino r5.0.8

We run a Lotus Notes Domino 5.0.8 system.  Today, Feb 25, our email volume dropped by 90%.  I have tested a few times today and messages are going out and coming in, but what happen to the normal volume?

On my miscellaneous events section of my log, I get a message 'Router: No messages transferred to ALL INTERNET HOSTS via Notes: Unable to find path to server.'  I do get messages in and out before and after this.  Any ideas on what I can do?, what I can check?

Thanks
JoeOBesAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

scottrmaCommented:
You may want issue the following Domino console command:

set config LOG_MAILROUTING=40

and then restart your router and smtp tasks. This will cause more verbose logging of mail events to occur and perhaps this will give an indication as to what is wrong.
0
scottrmaCommented:
Also, can you open the server configuration document for this server, and go to the Router/SMTP tab, Basics subtab, and tell us what is listed for your server in the following fields:

SMTP used when sending messages outside of the local internet domain:
SMTP allowed within the local internet domain:
Servers within the local Notes domain are reachable via SMTP over TCPIP:
Relay host for messages leaving the local internet domain:
Local Internet domain smart host:    
Smart host is used for all local internet domain recipients:
Host name lookup:
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Cloud Class® Course: CompTIA Cloud+

The CompTIA Cloud+ Basic training course will teach you about cloud concepts and models, data storage, networking, and network infrastructure.

JoeOBesAuthor Commented:
scottrma

Thanks for your info.  Here are the settings:

SMTP used when sending messages outside of the local internet domain:Enabled
SMTP allowed within the local internet domain: Disabled
Servers within the local Notes domain are reachable via SMTP over TCPIP: Always
Relay host for messages leaving the local internet domain:
blank
Local Internet domain smart host: blank
Smart host is used for all local internet domain recipients: Disabled
Host name lookup: Dynamic then local

0
ZvonkoSystems architectCommented:
Hello Joe,

look into your log when router is correct starting.
There has to be some errors telling that "resolver" can not find the correct DNS host name.
And that mean that you machine domain name and the DNS connection become buggy.

Here is some part from the log what I am talking about:
http://www-10.lotus.com/ldd/46dom.nsf/55c38d716d632d9b8525689b005ba1c0/757874db80add22d852568c8005118ac?OpenDocument

0
ZvonkoSystems architectCommented:
Oh, and please look for the output of this DOS command on your Domino machine:

ipconfig /all

Especially look for your domain DNS suffix.


0
scottrmaCommented:
Hi Joe,

Did you ever figure out what the problem was? Your settings were exactly the same as mine (and my mail routing is working fine), so I didn't think that could be it. Just curious.

Regards,

Scott
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Lotus IBM

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.