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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 194
  • Last Modified:

OUTLOOK caused a general protection fault in module SIS530V.DRV

When I try to open Outlook 2000 I get a message that says:
"An error has occurred in your progam...".  After I select the Close button a message comes up that says "This program has performed an illegal operation...".  Then when I check the "Details" button the following information comes up:

"OUTLOOK caused a general protection fault
in module SIS530V.DRV at 0001:00004478.
Registers:
EAX=00166780 CS=033f EIP=00004478 EFLGS=00000202
EBX=0004c8fc SS=78bf ESP=0000a3ec EBP=0000a41c
ECX=00000007 DS=4ef6 ESI=00033798 FS=034f
EDX=00000007 ES=034f EDI=00000d8f GS=0f8e
Bytes at CS:EIP:
67 64 80 7c 37 14 01 74 25 64 8b 0e 7c 00 66 0f
Stack dump:
0000b20a 0000a4b6 0007001a 001a6c40 37980000 0180008b 00960208 008d010b 05bf0101 00030007 00030007 05bf0008 095ea4ec 01100577 00000000 00000000"

Can you help?

Thanks
0
sf2nyguy
Asked:
sf2nyguy
1 Solution
 
slink9Commented:
Update your video driver.  That is where this would seem to be originating.  Are you experiencing any other video related problems?
Do you have an integrated video?  If so, you may benefit greatly from updating your mobo drivers.
If you have a VIA chipset you can get them from www.viaarena.com
If you have an Intel chipset they would be downloaded from http://www.intel.com/support/chipsets/inf/
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