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Clean install of XP, having some problems

Posted on 2003-02-26
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Last Modified: 2008-03-10
I just recieved a replacement HDD from Maxtor and did a clean install of XP on a

700mhz Athlon, 354 MB RAM,64MB GeForce video agp, 16 GB hard drive, soundblaster live!, cdrom, floppy, 56k modem

first problem is that it's been locking up quite frequently, freezing or just rebooting on it's own. Im suspecting over heating because when booting with the case cover on it shows cpu temps at about 95 degrees f, which seems much higher than before. Is that normal?

I tried removing the cover and blowing a box fan in the case which seems to help, but only to prolong the problem.
All of my fans are turning fine, but the one hooked onto the processor makes a noise I never noticed before.

second problem is now my floppy drive wont work. It lights up, and device manager shows it working properly, but when i put ANY floppy in and try to access the drive, it tells me to "please insert a floppy disk".

any ideas would be greatly appreciated.
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Question by:LSUFan
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19 Comments
 
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Expert Comment

by:chwan
ID: 8026234
You may need to replace the CPU fan, as u said it making noise. Franky speaking AMD processor even the spped is very fast BUT it gets heat up very fast. Better get the fan change fast

Second the FDD, try to create a bootdisk and boot from it and cheack wheather it can be boot or not. If can't that means the FDD had phycial damage and need to be replace.

Note : If u looking for bootdisk you may visit www.bootdisk.com
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Expert Comment

by:chwan
ID: 8026253
check the cabling for the FDD also... check got connection wheather got loose during u install the hard drive.
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PublicFatality earned 140 total points
ID: 8026979
95 degress F is not too bad, the threshold is actually much higher, is this case temp or cpu temp?  Try replacing the heatsink see if that fixes the problem.  Have you by any chance removed the heatsink at any point, it seems to me it may not be seated on the processor correctly and could be your overheating problem.  Did this heatsink come in a retail package with the processor?  If so, you can ussually drop the tmeo a good 10 to 15 degrees by scraping off the pink thermal paste they put on the heatsink and get some good silver containing thermal paste (its a white paste)  This stuff works much better.  you should beable to pick a small tube or packet up at a local PC store.   As far as floppy, you say the light is coming on, is it staying on solid?  if so, you plugged it in at the bord or floppy end backwards, double check pin 1.   If it isn't staying on solid then do chwan said and make sure the floppy cable is seated correctly.  Also on the floppy side make sure no pins are bent over, I've seen this happen alot also.  Last thing to try is a new cable to the floppy but thats usually not the problem, then your looking at a new floppy.

Hope this helps you, keep us updated and we'll try to help

Kris
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Author Comment

by:LSUFan
ID: 8027093
Public-
Sorry but im not sure what a heatsink is. Is that the fan on the processor?

As far as the floppy, i don't remember if the light stays on or not, but it's a strong possibility that the cable is backwards since i removed it last night. I'll check tonight and let you know.
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Expert Comment

by:trexcer
ID: 8027104
as you are using AMD Athlon, i suggest you fix in more than 1 fan, at least 3 fans to handle the heat charge. and always make sure to choose a very high quality fabs, for some fans which comes cheap not only does not do it's job properly but in fact rise up the tempreture.(i have experienced it before.)

and about yr floppy drive, it might giving such a problems when the BIOS for the floppy drive is not being set up properly. or worse to worse check for the cabling in the cpu and find out wether it is all ok. if it is ok, then i suggest you just change a new one, since floppy drives nowdays comes with a good candy price.
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Author Comment

by:LSUFan
ID: 8027153
Public-
Sorry but im not sure what a heatsink is. Is that the fan on the processor?

As far as the floppy, i don't remember if the light stays on or not, but it's a strong possibility that the cable is backwards since i removed it last night. I'll check tonight and let you know.
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Expert Comment

by:PublicFatality
ID: 8027198
LSUFan, the heatsink is the large peice of metal under the fan on your processor.  This helps to dissapate heat and further cool your processor.  YOu ussually can not buy a new cpu fan wihtout the heatsink and expect to pay aorund USD $20 for a good fan.  

I just noticed your running a 700mhz athlon, does this happen to be a classic athlon where the chip is a large black nintendo catridge type (slot A?)  If it is, these procssors are notorius for seating issues.  It may just need to be reseated.  I'm also seen where the gold contacts become corroded. Ussually gently rubbing a pencil eraser on the contacts will clean them up.  Make sure you clean up all the eraser peices before reseating the processor.  Hope this new insight helps you out.
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Author Comment

by:LSUFan
ID: 8027200
Public-
Sorry but im not sure what a heatsink is. Is that the fan on the processor?

As far as the floppy, i don't remember if the light stays on or not, but it's a strong possibility that the cable is backwards since i removed it last night. I'll check tonight and let you know.
0
 

Author Comment

by:LSUFan
ID: 8027230
Public-
Sorry but im not sure what a heatsink is. Is that the fan on the processor?

As far as the floppy, i don't remember if the light stays on or not, but it's a strong possibility that the cable is backwards since i removed it last night. I'll check tonight and let you know.
0
 

Expert Comment

by:ugi
ID: 8027324
I had the same problems with my machine, the problem was overheating and incorrect power supply, the problem with the floppy sounds like a wrong connection, thay have no guide to connect it right so if it doesnt work just invert it. check your powersupply how many watts is it?
ill recommend upgrading it, it solved me lot of problems.
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Expert Comment

by:delmunk
ID: 8030108
I agree with Ugi, I think that you have a problem with your power supply mainly due to the fact that you stated that your machine seems to reboot on its own.  Determine how much wattage you system needs, and make sure that the power supply is greater than that.  Also if you can help it don't use more that 50 percent of your power supplies output.  Ex.  if you need 200 watt for you system make sure, then get a 400W PS.
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Expert Comment

by:PublicFatality
ID: 8030354
400W seems a little excessive for an Athlon 700, doesn't it?  The problm could be the power supply BUT is not likely.. power supply's ussually don't die like that.  Besides if it were a weak power supply then you'd probably hear the hard drive crash to a halt and try to respin up.  Maybe if the fan in PS stopped!

Kris
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Expert Comment

by:delmunk
ID: 8030556
One of the most common and unnoticed symptoms of a dying or overworked power supply is sudden "ghost" system reboots.  And most out of the box systems to date are pushing 300W.
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Expert Comment

by:PublicFatality
ID: 8030727
yes out of the box, BUT he's running a AMD 700, Chancs are you'll get the inconsistent blue screens of deah before anything else
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Author Comment

by:LSUFan
ID: 8034376
Alright guys, thanks for the help so far.

Public-I flipped the FDD plug and it works great now. Thanks. The power supply is 125w.

But XP is still extremely unstable.

I can run most windows programs (word, windows games, Photoshop) with no problem. but if i try to do things like search for new hardware, or run winzip, i get "program not responding" alot. Every so often I get the blue screen.

Also if I run any higher end game (only ones i have right now are the Madden 2003 demo and the demos that came with the video card) the program will just close without warning or I will get the reboot. (Madden also gives me the "Madden 2003 CD was removed" everytime I try to play but EA won't give me a fix for that, but that's a whole other story)

I'm also trying to install a flash card reader I got from SonyEricsson for my mobile phone to play mp3's which is manufactured by Sun Microsoft Systems. It has no XP drivers and gives me an error on install. I works fine on a laptop with WIN98. It hooks to my parallel port with an adapter for my printer and also hooks to the keyboard/mouse port with and adapter for those too. I got the XP drivers from the manufacturer's website but I still can't use the programs installation CD without an error. So I tried to do a plug and play and let it detect the hardware and install the drivers my self but when booting XP hangs up at the splash screen (with the moving status bar) when that hardware is connected. I can remove it and XP boots fine.


I know it's alot to ask for 35 points. Thanks
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Expert Comment

by:ugi
ID: 8038684
what?? theres no doubt now that the problem is your powersupply i would recommend that you get at least a 300W powersupply. One of the problems that i had due to wrong powersupply, was the bluescreens, overheating of my hard disks, my motherboard woudnt work with more than 2 pci slots taken and it haves 6!but when i installed a third card into de pci slot xp crashed on boot or while trying to configure the new device, i bought a 400 watts powersupply ant everything worked perfectly no more bluescreen no more overheating of my hard disks (i dont know why this happenned) and could use all of my 6 pci slots. trust me your problem is the powersupply
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Expert Comment

by:PublicFatality
ID: 8038921
with the new info you gave i have to agree, your power supply is the problem, especially given the size... ouch!

Kris
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Author Comment

by:LSUFan
ID: 8042720
Well I have three slots of 128 MB RAM and I just figured out that one of them is 133 and my speed is 100. I thought it would clock down but I tried a new 100 and I haven't had any lock-ups yet. But I will definitely get a new pwr supply. Thanks for all your help. Public, ill give you the 35 for nailing the floppy problem. UGI, if I have any luck with the pwr supply i'll hook you up. Thanks guys. (if anyone knows a fix for that Madden 2003 demo problem please let me know.)
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Author Comment

by:LSUFan
ID: 8058650
Allright, my pwr supply is 250 not 125. Also i'm still getting lock ups and reboots. I tried reinstalling XP but now it locks up during install or it gives me a msg that my BIOS isnt ACPI and to download a new one at www.hardware-download.com. Im thinking of just going with WIN98 or 2000.
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