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AOL os pointing to the wrong IP address.  Help!

Posted on 2003-02-26
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Last Modified: 2010-04-11
I am trying to get onto the Internet with AOL, please no jokes, it is not mine.  The problem is that the system is going through a cable modem with a local service.  I can log in and can surf around the AOL site, however when I try to punch in a web address it tries to go to an unavailable IP address; 205.188.197.115.  AOL said that the program just rides on top of IE.  I can get on IE without any problem.  I have uninstalled AOL and cleared it off the entire system, registry also.  Then went back to the Internet and reinstalled it.  Same thing.

Specs;
Win98 2nd ed
AOL 8.0
IE 5.5
Road runner cable


I got rid of all the connections in Network Neighborhood properties.  

What would cause AOL to point to this IP address.  
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Question by:mheinemannt2
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6 Comments
 

Expert Comment

by:kingkomp
ID: 8028488
The resolved name of that IP is "ip-wi.proxy.aol.com (205.188.197.115)". When you're logged on to AOL's systems you're computer will obtain a whole new set network IP's, DNS,Gateway etc. Its called dial-up networking. It looks like AOL is pointing you to a faulty proxy. AOL Sux though, their tech-support is anything but "support". You will need to argue with them and maybe talk to a higher level tech to make them see what you're talking about. Otherwise you're just going to get the run-around from the script-monkey's.
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Expert Comment

by:kingkomp
ID: 8028515
The resolved name of that IP is "ip-wi.proxy.aol.com (205.188.197.115)". When you're logged on to AOL's systems you're computer will obtain a whole new set network IP's, DNS,Gateway etc. Its called dial-up networking. It looks like AOL is pointing you to a faulty proxy. AOL Sux though, their tech-support is anything but "support". You will need to argue with them and maybe talk to a higher level tech to make them see what you're talking about. Otherwise you're just going to get the run-around from the script-monkey's.
0
 

Author Comment

by:mheinemannt2
ID: 8028890
So you should be able to ping 205.188.197.115.  There is no reply when I ping it.  However it does not reply.  That is AOL either in the software or the proxy.  I called AOL and they said that it is the WINSOCK driver.  Any comments?
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Accepted Solution

by:
kingkomp earned 600 total points
ID: 8029364
You won't be able to ping that address from the "outside" internet because it's internal to AOL. I don't see how a winsock driver would have anything to do how AOL is directing your internet traffic. Have you tried using other PC's on your friends "network" to see if it does the same thing? Try using another pc that you know works with AOL and replace the one thats having the issue. If you get the same problem then you know its AOL.
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Author Comment

by:mheinemannt2
ID: 8072135
Had to reformat and reinstall software. Fixed.

Thanks
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Author Comment

by:mheinemannt2
ID: 8072142
Best answer.
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