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Yamaha CRW6416S cannot read burnt CDs

Posted on 2003-02-26
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My Yamaha CRW6416S drive (a SCSI-2 CDRW drive, 6x-4x-16x) has recently not been able to read discs that it burns. It can read discs that other drives burn and can read retail CDs. The discs that it burns can be read by my other CDROM drive, a LG 52x. If I check the contents of a CD immediately after I burn it the Yamaha can read the disc fine, but as soon as i take it out of the drive and then reinsert it the disc can't be recognised. Windows Explorer will let you click on the drive letter but won't display the contents of the disc (the pane where files and folders are supposed to be displayed is just blank, it doesn't complain about a improperly formatted disc or anything). When i check the properties of the drive/disc (right click on 'CD Drive (K:)' and goto properties) it either says that the file system is RAW or 'Unknown'. I'm running Windows XP Pro SP1 with the default WinXP drivers for the drive. The drive on an Adaptec 2906 SCSI host adapter. The only other device on the chain right now is a Iomega ZIP 250, termination is ok. Any help would be greatly appriciated!
/ trins
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Question by:trins
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28 Comments
 
LVL 45

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by:patrickab
ID: 8032756
Have you tried a variety of different software to burn CDROM's on the Yamaha drive? I think if you do that you can then find out whether it is the drive or it is the software that is at fault.
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Author Comment

by:trins
ID: 8032981
I have tried using CloneCD, Nero, and CDRWIN. They all turn out the same type of disc-able to be read by every other drive but not the Yamaha.
Sorry I should have posted that in the initial question.
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LVL 45

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by:patrickab
ID: 8033026
Is it possible that the lens on the laser has some dust on it. On my old read-only CDROM it failed to work consistently so I took it apart and cleaned it. After that all worked OK. Dunno, maybe that might help. Mind you I think there are some other problems but at least this suggestion will rule out that possibility - although I have to admit I do not know if the read and write lasers are one and the same thing or separate. No doubt someone on EE will soon tell me!
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LVL 2

Expert Comment

by:zubin_kharas
ID: 8037061
Hi trins,
  Maybe its a simple error, eg. what patrickab says.
Maybe its because of temperature/weather conditions. Ur disc in the drive just written is inexposed to air ie humidity & it is really hot. This could mean Ur drive cant read bubble-pit style (i forget their technical name)CDR's
Also its possible the your CDWR drives Read assembly is not capable of reading CD's of a particular protection layer coating. I mean, U have CDs with Green, Blue, Silver, Gold & some that R semi-transparent. Most commercial CD's are dye mastered, dso they are easily read as compared to CDR discs. So insert all differrent colour discs & see what happens.
  R U sure ur SCSI CDRW is curretly configured as a single device. It is possible that Ur PC looks at ur CDRW as 2 separate devices, a burner & a rom of which the ROM is causing IRQ resource/SCSI id problems. it sounds funny but it is very much possible in SCSI chains because it sometimes happens with printer/scanner combos.

Good Luck. Regards,
Zubin
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by:zubin_kharas
ID: 8037079
And yes,
  Roxeo Easy CD Creator is a very good software with different write techniques. Also try NTI CD Maker pro. Maybe its got to do with software conflicts. Check MSCDEX from Config.sys & look see that DMA is unchecked (not ticked) in the device manager drive properties. Mostly DMA helps but in many cases its the culprit for not reading a CD that isn't spinning(initialising to access) at the time.

Regards,
Zubin
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LVL 18

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by:Crash2100
ID: 8037699
Are you sure the session is closed on the cd?

You might also try using a lens cleaning cd, I wouldn't recommend taking the drive apart until you've at least tried that.  You should be able to get one from radio shack.
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by:trins
ID: 8038199
I'm not sure if the lens that is used to write CDs is the same one used to read so i dont know if cleaning would solve the problem, although i'm willing to give it a try. What i don't understand is that the drive can read factory discs and burned discs as long as it doesn't write them (which indicates that the laser is ok?). Discs that it writes can be read by other drives but not the Yamaha, so this leads me to think that the problem might be driver/software based. The drive used to work fine in Windows 98SE and it worked for awhile in XP when i first installed it. The sessions are closed on the cds (i've tried both disc at once, track at once, multisession and single session) I will try using Roxio Easy CD Creator. The CDRW is being recognised as a single device. I've tried Sony, Memorex, Memorex black and maxell cds but to no avail. Windows XP doesn't complain about resource conflicts and i can't find any SCSI ID conflicts either... (i've only got 2 SCSI devices on the chain right now + the card) Do SCSI devices use DMA? i can't find any information on that anywhere. All ATA/ATAPI DMA options in XP are controlled from the IDE Primary/Secondary channel properties in the device manager (not from the individual device properties anymore), and there aren't any DMA options in the Yamaha's properties or the SCSI card's. Thanks for all your help so far, sorry i can't bring back news of success to you yet
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LVL 18

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by:Crash2100
ID: 8038368
trins, when you reload the question after you post a comment, click the link in the upper left corner of the page, don't use the reload button on your browser.  Because it will re-post your last comment.
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LVL 1

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by:rickisme
ID: 8039421
Hi trins....  I would bet simply on a software corruption.  Uninstall your burner software through Control Panel and re-install it.  The software directly controls the write drive (CDRW drive)... since it works on the other CDROM drive my guess would be that the software corruption in affecting only the burn drive.  Does this make any sense to you?  Good luck and God Bless, Rick.  
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LVL 14

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by:kronostm
ID: 8040765
rickisme...
sorry, but it doesn't make any sense because the written discs can be read on other CD-ROM drives.
trins....
I'm sorry for giving you bad news but i think that your Yamaha CRW6416S drive is almost dead. At lots of high quality CDRW drives as yours (and my ex. <Plextor>) you can see this simptom before final crash. They are no longer able to close the session even if they report that the session is closed and u got no error message from the CD-Writing program. because the reading lens is weakened (it's the same lens for read/write), it cannot read notclosed Cd's anymore, and that's the explanation for that other CD-ROM drives can read the CD, they are newer, cleaner and more powerfull spot.
My opinion is that you should try to read with your Yamaha a disc written by other CDRW drive but whitout closing the session and see what happens.(I bet you won't be able to read it because your lens is weakened).
The only explanation that crosses my mind why you are able to read the disc before opening the drive is a cached CDFS or something like that, I don't have knowledge about the existence of such cached CDFS, but it makes sense .... a little bit ....  :)

Best regards and hope I'm wrong
Kronos
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Author Comment

by:trins
ID: 8041154
thx Crash, i figured that one out pretty quick :)
Even if reinstalling the burning software doesn't work i'd like to cover all possible bases, if the problem is software based maybe installing the drive on my windows 2000 adv. server system will shed some light on this. i'll do both tonight - no time right now.
Kronos, that sounds like a good idea (although i'll admit that wasn't exactly what i was hoping to hear)
i'll get a friend to burn me a unfinalised multisession CD today and tell you what happens tonight
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by:kronostm
ID: 8041634
I'll wait. You have a very strange problem and I'm damn curious about what could it be.
Again, I hope I'm wrong
Kronos
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by:cmptekinc
ID: 8041986
I had a similar problem at work with the SONY CRX 185 if I rememebr correctly. It would burn CDs but it wouldn't read em, and later it stopped working at all, question mark showed up in Device Manager. I think somehow the registry went corrupted, that PC had a lot of different apps installed on it. At first i thought the driver went bad, but I couldn't find suitable drivers so i tried reinstalling Roxio, that didn't work either. So, I pulled the drive out of that PC and installed it in identical PC and it worked fine. I hope itsn't the drive that's bad, but if you don't have a lot of data how about reinstalling the OS.
Good luck,
Alex
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LVL 2

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by:TheSailor
ID: 8042032
Something you might want to try:

To check whether this is a driver problem, i'd burn a bootable disc (or copy one) and try to start from that.
If it does, i'm quite sure you have a driver that does something wrong.

Also you could copy a working cd with that drive and check if it makes any difference, just to see if it is due to disc layout problem of your burning software.

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LVL 18

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by:chicagoan
ID: 8045937
Try burning them at 1x. If that works, work your way up.
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LVL 2

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by:zubin_kharas
ID: 8046188
chicagoan,
  just out of curiosity, how would burning at 1x be any diffent than burning 16X. Its the same process, I believe.
If not please tell me how its different. I'm not trying to be offensive but am just doubting if doing so would help. Its just a waste of CDs.

Regards,
Zubin
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LVL 16

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by:Kyle Schroeder
ID: 8047005
What happens if you restart the computer or put in a different disk, then eject (via right-click Eject on the drive in My Comp) then put the recently burned disk back in and press F5 to refresh?

Maybe you need a firmware update...latest for CRW-6416S is 1.0d:
http://www.yamaha.co.jp/english/product/computer/engfirm/s6410d_e.exe

Be sure you don't have any disk in the drive when running the updater.

-dog*
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Author Comment

by:trins
ID: 8048610
I have the latest firmware version (maybe a downgrade would help?). Still waiting for that multisession CD, it looks like i'm going to get it tomorrow. I did the restart with a working disc and then put a burned disc in (not using the button on the drive to eject, i used XP to eject the disc) but it had no effect. I tried using NTI 6 for a burn but it didn't work either. I have burned ISO's/burned working cds already with the drive and they are still susceptible to the same problem. If the multisession CD doesn't work and putting the drive into the Win2k Adv. Server doesn't tell me anything new i think i might just get a new SCSI read only drive and just use the Yamaha for burning (if it doesn't die first). BTW the entire point of getting this drive to read (plus it's just an annoying problem that is mysterious and that i'd like to fix): when i am copying files from my IDE cdrom drive i can't play music or video because of stuttering, but if i use the Yamaha (SCSI) it doesn't make the music/video skip.
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LVL 2

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by:wobblynut
ID: 8048646
A couple of suggestions...

Have you changed brand of media?  If so try changing back ... obvious I know but I've just binned a boxfull of CDs that work on my Yamaha but not on Samsung drives for some reason. (p.s. anyone with a Samsung drive should read http://support.microsoft.com/default.aspx?scid=kb;EN-US;308591 )

Are you using correct UDF?  Can be a problem with XP.

What version of Roxio are you using, have you recently upgraded it?  If so refer to various problems listed on Microsoft knowledge base.  I seem to remember that after updating EasyCD you must do a manual edit of the Registry. See http://support.microsoft.com/default.aspx?scid=kb;en-us;321640 .

Zubin, Miscosoft think that slowing a write speed down helps.  When I've tried it, it has helped - but cleaning lens helped more!



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by:chicagoan
ID: 8048766
zubin_kharas: You'll find this at both Microsoft and Nero. We had Yamaha drives originally (since went to Plextor) that we use to deliver to a wide variety of clients. We found them to be very picky about media. Using 3M disks and writing at 1x we never got a complaint. Note you have to match the CDR's with the burn speed. From Nero:
"The write speed used depends on the quality of the CD burner and the CD-R used. For safety's sake burn at 1x. However bear in mind that some CD-Rs made for copying at 4x, 6x or even higher speeds may possibly no longer be suitable for burning at 1x and can cause problems when writing and sometimes not until reading the written CD."


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LVL 2

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by:zubin_kharas
ID: 8049394
Ok folks got the 1x issue. thanx.

Another idea I had; try changing the power connector connecting the CDRW. Maybe if the wires are a bit faulty, they wont supply 12V properly and could lead to the lense beam being of incorrect wavelength/frequency.

Try it out, check Ur SMPS. Good Luck.

Regards,
Zubin

 
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Expert Comment

by:MrGnome
ID: 8448726
I have a very similar problem with Nero and an artec CD-RW drive. The cd can be read right after burning, but if it's ejected once it doesn't work. Not in the artec drive or any other drive. It used to work fine before with the same media. I used to burn at 20x, and that now gives me unreadable disks (except for right after burning). I have noticed that burning at 8x works! I've reinstalled my os, a clean install (Windows XP SP1) and installed nero, with the same problem... I'm suspecting a dirty or "tired" lens. The drive seemed to be better after i updated my psu, so the 12V issue mentioned above could have been  contributing to the problem, and i managed to burn some cd's at 12x and 16x, but it I still get about 70% unreadables (compared to 100% before the psu-change.)

My conclusion is that it's the lens. I've alreade cleaned the drive once, but im gonna do it again. I'll keep you posted, and good luck trins!

/MrGnome
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LVL 16

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by:Kyle Schroeder
ID: 8450674
trins:

Any update about your status on this problem?  We haven't heard from you in over a year.  Please return and finalize this question, either by accepting a comment as the answer, or requesting COmmunity SUpport to close it.

-dog*
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Author Comment

by:trins
ID: 8456467
The Yamaha drive has since stopped reading all discs, although for the moment its burning capabilities seem fine. I'm giving up on the problem because there are faster and more reliable burners on the market (that can read discs). Thank you all for your suggestions and help with the problem
/ trins
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LVL 16

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by:Kyle Schroeder
ID: 8456917
I think my CRW-8424SZ has just suffered the same fate...it won't read discs, but still burns.  Hopefully this CRW-F1 will hold up.  Yamaha is generally pretty reliable.  Please request Community Support to close this question and refund your points since we couldn't give you an answer.  Post a link to this question in Community Support (link at the upper-left of the page) and you'll get your points back.  Or you can select a comment above as the answer.

-dog*

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modulo earned 0 total points
ID: 8457693
PAQ'd and 35 points refunded

modulo

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