We have a number of Outlook 2002/Outlook XP users that are having a problem with the address auto-complete feature. It seems to be remembering addresses from past emails even if they are not part of the GAL or that user's personal contacts. Is there a way to stop this from happening? As an example... say there is an employee named Bob Smith and he is in the GAL as firstname.lastname@example.org but the user has also sent him personal email to email@example.com even though it's never been added to their contacts folder. If the user (who can never seem to remember to use the last name) types in bob and hits send the email remembers the firstname.lastname@example.org address and that's where the message gets sent.
Now my question... is it possible to turn off this auto-remember feature and if so how?
Thanks.... also the Exchange server is v5.5 if that also makes a difference.