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Windows XP (Home Edittion) setup blue screen!!

Posted on 2003-03-01
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Last Modified: 2007-12-19
Hi:
 When I tried to setup Windows XP (Home Edition) after
rebooting for the first time, the following blue screen
appeared:

Stop 0x0000006F (0xC000012F, 0x00000000, 0x00000000,
0x00000000)

below is some information that might help:
I have 1 RAM module: DIMM 256MB S-DRAM Kingston.
Motherboard: M925 LMR.

Can you help me?

0
Comment
Question by:mine_23
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39 Comments
 
LVL 44

Expert Comment

by:CrazyOne
ID: 8048814
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 8048820
strip the machine down to just a mouse, keyboard, video adapter, floppy drive, one hard drive, one CD drive.
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 8048827
0
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LVL 44

Expert Comment

by:CrazyOne
ID: 8048830
I don't that much about this motherboard but if it uses the VIA Chipset then

VIA Chipset 4in1 driver package
http://www.viaarena.com/?PageID=2
0
 

Expert Comment

by:arcascomp
ID: 8048876
Borrow a friends Dimm if the stripdown fails - sounds like dodgy ram.
0
 
LVL 1

Author Comment

by:mine_23
ID: 8048891
None of that worked.
But I have windows 98 system, Pentium 4 1.8 GHz. I also tried to put the RAM module on another slots but it´s no use.
0
 
LVL 1

Author Comment

by:mine_23
ID: 8048932
Could the problem be from the VIA chipset, because I was warned by a message at the beginning of the Setup, that says Driver is not installed properly though everything works well.
0
 

Expert Comment

by:arcascomp
ID: 8048996
Did you upgrade or flatten the drive first?

0
 
LVL 1

Author Comment

by:mine_23
ID: 8049661
¿which drive are you talking about?
0
 
LVL 1

Author Comment

by:mine_23
ID: 8049665
First, I didn´t install any driver for VIA, but the same problem is still happenning.
0
 

Expert Comment

by:Guybrush22
ID: 8050602
what type of graphics care you got, cause you could try use a different one just for the win xp instalation.
0
 

Expert Comment

by:midgetkiller
ID: 8050613
Try this from a working machine -
visit http://www.simmtester.com/ and grab the DocMemory boot disk maker.

Its a simple utility that found a stick of bad ram even though my PC POST'ed just fine. I was having very odd issues with my PC until I found this - it was recommended by Crucial technical support for an RMA order.
0
 

Expert Comment

by:emoth
ID: 8051308
Hi - same problem on Compaq Deskpro EN: Resolution - during setup you can press F6 Update SCSI-drivers - press F7 - a little later in the installation you will be able to choose a)Install on a Intel Pentium PC b)Other (!) - select a) and continue - a normal installation!
/ Erling
0
 
LVL 1

Author Comment

by:mine_23
ID: 8051815
to Guybrush22:
I have S3 Graphics ProSavageDDR, as written in the Control Panel. But I had a CD with the motherboard that contains all the drivers for sound, graphic, ... etc.
0
 
LVL 1

Author Comment

by:mine_23
ID: 8051888
I pressed F6 (Update SCSI-drivers) but a different screen appeared.
0
 
LVL 1

Author Comment

by:mine_23
ID: 8052119
Can't any of you help me, I really need to install it.
0
 

Expert Comment

by:midgetkiller
ID: 8053097
Have you:

disconnected all but required devices? (HD, CD, KB, Mouse, video)
moved the single stick of ram to slot 1 (or slot 0 which ever is lowest on your board)?
Tested the ram?

Is this a legit install CD of XP Home or an OEM for another brand of PC?

Do any other OS's install (will it boot with a dos disk)?
0
 
LVL 1

Author Comment

by:mine_23
ID: 8054145
I did all that friend, but with the same problem. This blue screen tells me about disabling BIOS caching and memory. I don´t know what to do!
I made the disk you told me about for testing RAM, and it passed all the tests.
0
 
LVL 1

Author Comment

by:mine_23
ID: 8054171
I have FAT32 File system, Is it the problem?
0
 

Expert Comment

by:Guybrush22
ID: 8054234
nah its not the problem if you have fat32, did you try like i said and try and install with a different video card in place of your current one
0
 

Expert Comment

by:arcascomp
ID: 8056038
You may want to check the Virus protection in the BIOS - used to give OS install problems if that was enabled.

Might be worth choosing the 'default' settings option in the BIOS and then make sure that virus checking is turned off.
0
 

Expert Comment

by:midgetkiller
ID: 8058600
What version of bios are you using?

If you're not sure check out this site from your motherboard OEM - http://www.pcchips.com.tw/bios/bios.asp?module_id=2,3

The release notes show all the versions made for your motherboard - download the latest one and install it.
0
 
LVL 1

Author Comment

by:mine_23
ID: 8058695
my video card is built on-board.
0
 
LVL 1

Author Comment

by:mine_23
ID: 8058897
my BIOS version is 1.21.10
0
 

Expert Comment

by:midgetkiller
ID: 8061520
Then upgrade your BIOS to the latest version.

020830S.rom is the latest version.

The rom file and bios flasher are available from that website.
0
 
LVL 1

Author Comment

by:mine_23
ID: 8061686
It didn't work and displayed:

'System was not new AWARD BIOS Version
please updata ROM BIOS first ...'
0
 

Expert Comment

by:midgetkiller
ID: 8061707
Then use the AMIBIOS flasher. PCChips didn't standardize on anything... When your motherboard posts, what kind of bios is it? Amibios or Award?
0
 

Expert Comment

by:midgetkiller
ID: 8061916
Then use the AMIBIOS flasher. PCChips didn't standardize on anything... When your motherboard posts, what kind of bios is it? Amibios or Award?
0
 
LVL 1

Author Comment

by:mine_23
ID: 8066081
I did that, but my PC couldn't boot normally.

I repeat again, Is the problem from the VIA chipset?
Can't anyone really help!!
0
 

Expert Comment

by:midgetkiller
ID: 8067356
The Windows XP comes with a very standard Via chipset driver, its not optimized for anything - but it does work for the tasks it needs to do.

This sounds like a motherboard issue, if you're not sure on how to update the bios to the latest version then you should contact pcchips and get assistance.
0
 
LVL 1

Author Comment

by:mine_23
ID: 8068868
What if I upgrade to Windows Me or 2000? will that solve the problem?
0
 
LVL 1

Author Comment

by:mine_23
ID: 8068952
Or maybe I have to set/remove a jumper on the motherboard, there's a one that is for selecting DRAM Voltage (VCC):
1: 2.5V (DDR)
2: 3V   (SDR)

But I don't know which one I should choose! maybe it causes the problem.
0
 

Expert Comment

by:midgetkiller
ID: 8069302
The board is set to use either DDR or SDRAM - you get two slots for each. You can only use one type of ram, so depending on which you have - set it to that.

Don't worry about having the ram in the wrong type of slot - they're keyed differently so you can only have it in the right slot.

Have you tried other operating systems? If your current bios has an issue with XP it'll probably hang on 2k, I'd try Me or 98se first and see how far you get.
0
 
LVL 1

Author Comment

by:mine_23
ID: 8076214
Isn't there any solution other than upgrading?
0
 

Expert Comment

by:midgetkiller
ID: 8076672
Upgrading the bios is as simple as downloading the bios rom image and program for your board and running it off a boot disk.

It takes about 30 seconds. This is something just about every motherboard owner has to deal with - some more than others.

Your PCChips board had lots of issues and bios upgrades to fix them so the first bios revision must have been junk... this is most likely the issue you're running into - some feature XP is using isn't stable on your board with the bios upgrade.
0
 
LVL 1

Author Comment

by:mine_23
ID: 8076736
So, what should I do? tell me?
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 8077024
Take the macine in to a Computer shop an have them analyze it for you. Yes this will cost some money put if the BIOS needs upgrading they will do it for you. If there is something wrong with the machine they will tell you.
0
 

Expert Comment

by:CleanupPing
ID: 9066578
mine_23:
This old question needs to be finalized -- accept an answer, split points, or get a refund.  For information on your options, please click here-> http:/help/closing.jsp#1 
EXPERTS:
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Accepted Solution

by:
midgetkiller earned 480 total points
ID: 9069513
The largest recommendation was to upgrade the BIOS version. PCChip's website had a lot of upgrades for this board. If the user isn't capable or comfortable upgrading the BIOS he'll have to have it done - either by contacting the company or allowing a PC tech do it for him.

He's tested the ram, only using necessary perif's such as KB, Mouse, CD, and a hard drive. This leaves the motherboard's firmware.

If that doesn't work - then the motherboard won't support XP. I would then contact the manuf. again for replacement.
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