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Outlook Express 6.0 crashing

Hardware: Pentium II-450 with 256k ram, 40gig HD. Connection to DSL through Linksys router/firewall.
Operating system: Win2K, sp-3, all updates. Internet Explorer 6.0, with Outlook Express 6.0.

Everything was running perfect up until about 10 days ago. I don't recall whether the problem began after loading or uninstalling software -- was it something I downloaded from Kazza? Only god knows.

Occasionally, when I am working with email text (either cutting and pasting into message body, or just merely typing in), I get an application error and crash. This can happen when I create a new message or when forwarding an old message.

The error message that comes up says: "msimn.exe has generated errors and will be closed by windows. you will need to restart the program. an error log is being created. ok"

The good news is that this doesn't effect my operating system. I dont have to reboot the machine or anything that drastic. however, i do lose all the changes i've made to my email message, and i need to start outlook express back up again. this usually happens about once or twice per day, and then seems to not happen again for at least several hours.

I notice there are many 'log' files on my hard drive. and I know how to 'enable debugging' in outlook express. however, i am clueless as to how to diagnose these logs, or the problem i am having.

thanks,
-RNM

war1

I am having the same problem with my Windows ME computer. the error message would come up once or twice a day. I assumed that the problem is caused by one of the recent Microsoft updates, and the problem will be fixed with another update. I remember there was an update to repair the MSN mail.

zchuss

ASKER

@)%$*_@#*$@)@$&&@!$$!__+@@@

---- mICROsoft!!

aagghhh.

echobravo316

Ok, there are a few reasons for this problem. Your system seems somewhat outdated (pentium II w/WIN2k). It may be that your system will no longer support OUTLOOK 6, which was designed with WINDOWS XP in mind. I reccommend possibly downloading an earlier version of OUTLOOK, but before you do that, uninstall OUTLOOK completely form COntrol panel and then download it from the MICROSOFT website for free. See if this helps. If not, I have one more suggestion and that is to run a virus scan on your hard drive. It's likely that you accidentely downloaded a virus or corrupt file from KaZaA. Hope this helps!

zchuss

ASKER

now that i think of it, the problems did actually begin after my last Windows Update session.

though i understand where you're coming from, not sure whether i agree with the 'outdated' argument. the hardware may be old, but still within the spec of what m/s says works with outlook 6.

thanks too for the virus scan tip, though i've already tried that -- im clean.

slink9

MS wants as many people as possible to buy their stuff, so they quote the minimum specs as low as possible. That says they have gotten it to run in a system they put together with those LOW specs, but it doesn't mean it will run on every system with those specs, and it certainly doesn't mean it will run reliably or bearably on those old systems.
Upgrade your computer, you will be much happier. The other option already mentioned is to downgrade you components and maybe even your OS.

zchuss

ASKER

ok send me a $1000 and i'll upgrage my computer.

;-)

ASKER CERTIFIED SOLUTION