troubleshooting Question

HP scanjet 3300c problem in XP

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Apekop asked on
Peripherals
12 Comments1 Solution46620 ViewsLast Modified:
Ever since I upgraded to Windows XP my 3300c scanner doesn't work properly anymore. When I try to use the HP copyutility (hpipcopy.exe)it doesn't start scanning when I click on the Copy button. I get an error window after shutting the program down with the X in the corner.
I've got a Dutch version of windows but translated the message is: The instruction at 0x683159a1 refers to memory at 0x00000004. The read or write in the memory failed. The other program that came with it (HP precisionscan LT) just tells me that an undefined error has occurred [2117].
The scanner does scan with the windows scan wizard but that is not very good.
Any help would be appreciated,Thanks.
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