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HP 8850N Problem

Posted on 2003-03-02
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Last Modified: 2013-12-15
My client has a HP Lazerjet 8850N. It is not brand new out of the box, it is reconditioned and so is supplied without drivers or instructions.

AIM: To install the printer on to an WINXP PRO machine via the RJ45 Connection on the printer.  There is already a printer installed on LPT1. Easy? I thought it would be!

The WXP machine has 2 NICS. 1 connects to the cable modem and the other has been installed to connect to the printer. NIC Card 1 has a DHCP assigned IP from the cable company.

I have tried to connect the printer directly to the printer via a crossover cable on NIC card 2 but when i try to install the drivers, it says it cannot find the printer. I cannot browse to the printer on the network either. Nic status lights are on green as it should be.

Then tried to connect it through a hub. Exactly the same thing happened. Cannot find the printer. Nic status lights are on green as it should be.

What i imagined is that the printer first checks for a DCHP server for an ip address. If there is no DHCP on the network, the printer then assigns itself an IP. Same as a network card. As there is no DHCP, it must have assigned itself an address. But when i print a configuration page, the IP address is 0.0.0.0. I have navigated the menus but cannot find any TCP/IP options.

I was hoping to find something like

WorkProperly=NO.

No such Luck!

What i tried next was to connect a Linksys cable/dsl router with a built in 10/100 switch and DHCP server. The aim of this was to see if the printer WOULD take the IP address from the DHCP (on the router). Yes, it works fine.

So, the printer works with a dhcp server but not without. What do i need to do to connect straight to the printer?

I assume i just need to know what IP the printer assigns itself. I also assume that this info is in the instructions - that we dont have.

I have posted a generous amount of points for a question that I believe should be quite simple because I need answers in a hurry.

Hope this makes sense, if not please post back.
 thx
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Question by:ses_company
2 Comments
 
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Accepted Solution

by:
heskyttberg earned 1000 total points
ID: 8059506
Hi!

Well on the printer display you should be able to see the menu.

HP dosen't have a 8850 printer model. But that's probably a typo, anyway no matter which hp laser printer you are using go here to find out how to manually set TCP/IP, it's not quite the same on all.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpj02326&locale=en_US&taskId=115&prodSeriesId=25507&prodTypeId=18972

Hope that will help.

Regards
/Hans - Erik Skyttberg
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Author Comment

by:ses_company
ID: 8063392
good find. Works perfectly, have some points!
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