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Can't Ping by Name on XP Home with Linksys Wireless Setup

Posted on 2003-03-02
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Last Modified: 2010-03-18
I have a Linksys Wireless + Cable Router with 4 Port Switch (BEFW11S4) behind a cable modem.
Vaio RS670 with XP Home is wired using its internal NIC.
Latitude lat585ta with Win2K Pro uses a pcmcia wireless adapter.
Vaio RS860 with XP Home uses a Linksys Wireless PCI (WMP11).
All the computers could see each other fine a few days ago with file and printer sharing. All can still browse the Internet. 670 and Latitude still work fine.

The 860 can ping the router, itself, and the other computers by address but not by name. The Latitude can see the 860 but gets "\\Rx860-01 is not accessible. The network path was not found." when I try to open it in Explorer.  

Here is my ipconfig output:
Windows IP Configuration



        Host Name . . . . . . . . . . . . : RX860-01

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Wireless Network Connection 2:



        Connection-specific DNS Suffix  . : oc.cox.net

        Description . . . . . . . . . . . : Instant Wireless PCI Card V2.7

        Physical Address. . . . . . . . . : 00-06-25-1C-2A-07

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.200.100

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.200.1

        DHCP Server . . . . . . . . . . . : 192.168.200.1

        DNS Servers . . . . . . . . . . . : 68.4.16.30

                                            68.4.16.25

                                            68.6.16.30

        Lease Obtained. . . . . . . . . . : Sunday, March 02, 2003 9:05:23 PM

        Lease Expires . . . . . . . . . . : Monday, March 03, 2003 9:05:23 PM

I've followed all the advice I can find on this and the other help boards without real progress. I've restarted all the PCs many time, shut down the router and then the modem, restarted the modem, then the router, and then the PCs. I've uninstalled and reinstalled the latest driver from Linksys for the WMP11. Under advance TCP/IP I've selected NetBIOS from DHCP then enable NetBIOS over TCP/IP. Remember this is XP Home not Pro, so it should be a stone simple home networking application.

I have noticed the following anomoly under My Network Places | Entire Network: Microsoft Terminal Services and Web Client Network have appeared for reasons I do not understand. I have also deleted shortcut entries for "buzz on www.heyanita.com" and "upload on www.rcr.ac.uk". I don't know where these came from. The system scans clean for viruses. I don't understand how an outside party can add a 'network place' to my PC!.

This is about all I can think might be relevant for now. It should be a simple matter, right? ;-) I'd GREATLY appreciate a solution to this.
0
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Question by:UniqueTom
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11 Comments
 

Author Comment

by:UniqueTom
ID: 8055260
I forgot to mention that the Internet Connection Firewall is OFF on the two XP Home machines.
0
 
LVL 79

Expert Comment

by:lrmoore
ID: 8057061
Is the firewall off on the XP Pro box, too?
Is Netbios over TCP/IP enabled on all three? TCP/IP Properties, advanced button, WINS tab. Check "enabled" vs "default"
Make sure the firmware on your router is latest 1.44.x  1.42.x is really buggy code.
If term services and web client have appeared, perhaps you have enabled remote assist. Right-click My Computer, properties, Remote tab, uncheck "Allow users to connect remotely to this computer"
For Remote Desktop Web Connection, these are the steps to enable it, same to disable it.
To install Remote Desktop Web Connection
Open Add or Remove Programs in Control Panel.
Click Add/Remove Windows Components.
Select Internet Information Services, and then click Details.
In the Subcomponents of Internet Information Services list, select World Wide Web Service, and then click Details.
In the Subcomponents for World Wide Web Service list, click the Remote Desktop Web Connection check box, and then click OK.
In the Windows Components Wizard, click Next.
Open Internet Services Manager.
Expand the folder hierarchy until you reach the local computer name\Web Sites\Default Web Site\tsweb folder.
Right-click the tsweb folder and then click Properties.
Click the Directory Security tab on the Properties dialog box.
In Anonymous access and authentication control, click Edit....
Check the Anonymous access check box on the Authentication Methods dialog box, and then click OK twice.
0
 
LVL 79

Expert Comment

by:lrmoore
ID: 8057074
Download and run Adaware 6 from Lavasoft
http://www.lavasoft.de/

It will get rid of any extraneous applications that could be playing with you..
0
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Author Comment

by:UniqueTom
ID: 8062254
lmoore, thanks for the suggestions. Here is my report on progress (or lack thereof!):

Is the firewall off on the XP Pro box, too?
>>There is no XP Pro box, only Windows 2000 Pro. Can Win2KPro even do this? The firewall is off on both XP Home boxes.

Is Netbios over TCP/IP enabled on all three? TCP/IP Properties, advanced button, WINS tab. Check "enabled" vs "default"
>>It is now. It had been in default mode which would allow that but give preference to the DHCP server. This change didn't help.

Make sure the firmware on your router is latest 1.44.x  1.42.x is really buggy code.
>>I updated the router firmware from 1.39.2 (10/9/01) to 1.44.2z (12/13/02). This change didn't help.

If term services and web client have appeared, perhaps you have enabled remote assist. Right-click My Computer, properties, Remote tab, uncheck "Allow users to connect remotely to this computer"
>>Done.

For Remote Desktop Web Connection, these are the steps to enable it, same to disable it.
To install Remote Desktop Web Connection
Open Add or Remove Programs in Control Panel.
Click Add/Remove Windows Components.
Select Internet Information Services, and then click Details.
>>IIS isn't on this machine. It's only XP Home.

In the Windows Components Wizard, click Next.
Open Internet Services Manager.
>>I couldn't find this either.
 
I uninstalled Microsoft Network Client and File and Printer Sharing, rebooted, tested connectivty to the Internet ok, and reinstalled them and rebooted. Still no improvement. I can ping by address just fine but not by name to members of my local LAN. I can ping www.google.com okay. This seems like a simple WINS failure rather than a DNS problem, but I can't see how to fix it or find any knowledge base stuff to help. MS has good articles on what to do if you can't ping by address but doesn't help much on how to ping by name on the local net if the physical connectivity works. Can anybody help with this problem? P L E A S E. Thanks!  /Tom
0
 
LVL 79

Expert Comment

by:lrmoore
ID: 8062314
You can try creating an LMHOSTS file on the each box with the other two systems listed:

LMHOSTS
http://support.microsoft.com/default.aspx?scid=kb;en-us;314884
http://www.realcomputerguy.com/lmhosts.htm
http://www.labmice.net/networking/lmhosts.htm

You can create one hosts file and copy it to all three systems:

192.168.200.100 <tab> RX860-01
192.168.200.101 <tab> NAME
192.168.200.102 <tab> NAME

Save this text file as "hosts." with no extension
on 2K:
\winnt\system32\drivers\etc
on XP:
\windows\system32\drivers\etc

Once you have the file on the system:
C:\>ipconfig /flushdns

If you use the LMHOSTS file:
C:\>nbtstat -R
then
c:\>nbtstat -c
then
C:\>ping NAME
0
 
LVL 79

Expert Comment

by:lrmoore
ID: 8062323
Try disabling any anti-virus just for testing.
Have you installed SP1 and all updates to XP? Any updated NIC drivers available?
0
 

Author Comment

by:UniqueTom
ID: 8062462
I tried the lmhosts apparently while you were suggesting it. I can get that to work, but it seems a terrible kluge in a DHCP environment. I still cannot browse my workgroup using this approach.

I turned off the PC-cillin and it's pop-up screening and that didn't seem to make any difference.

The SP is installed as are the latest drivers for the NICs and Router.
0
 
LVL 79

Accepted Solution

by:
lrmoore earned 240 total points
ID: 8062483
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Author Comment

by:UniqueTom
ID: 8062533
Bingo!  I didn't realize the darn thing had a firewall. I turned if off, browsing is back, and Life is Good. Thanks for sticking with it!  /Tom
0
 

Author Comment

by:UniqueTom
ID: 8062548
lmoore should get extra credit for timely response, not asking me irrelevant questions, and for thinking outside all the usual (dialog) boxes. Thanks, lmoore. /Tom
0
 
LVL 79

Expert Comment

by:lrmoore
ID: 8063811
Glad to have been of assistance. Best of luck to you.
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