problem seeing my site from some providers

Posted on 2003-03-03
Medium Priority
Last Modified: 2013-11-30
Hi. I have a win 2000 advance server with DNS and wwwroot and they were working good enough about 2 years now. BUT!!! About a few months ago some people call me telling me that they can not see our site from some providers (dialup)-they could see it only if they use it's IP address-but how many know that???!!!!
I use nslookup-some DNS find me with my site name but the DNSs of these provider don't. The transfering of data with the DNS up to me is working(my EVENT VIEWER says so)-nslookup in their DNS has no problem.

I don't know what to do any more. The site has about 800 visiters per day but how many can't see it? It's my DNS? it's something else?
Is anybody there to help me??
Question by:august17eva
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LVL 79

Expert Comment

ID: 8057017
It could have to do with your reverse dns records in that your ISP has not provided that information for your block of addresses. Run this report against your domain and see what it tells you:


Author Comment

ID: 8062943
Hi lrmoore. Thanks a lot about your response. I found  http://www.dnsreport.com very useful but i have some questions.
Reports about WWW are fine. I found some problems with name servers but i correct them.
But when i run the reports several times, parent server is differnet, NS records at parent servers sometimes is ok, sometimes not, Glue at parent nameservers sometimes is ok, sometimes not.
Is this logical? Is there something to do with my DNS?
Thanks again

Author Comment

ID: 8062982
Reports about parent servers are not RED but yellow (warning)
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Accepted Solution

august17eva earned 0 total points
ID: 8267053
Hi everyone. i solve the problem, it was a bad record at parent server-my DNS server name was not equal.

Expert Comment

ID: 9153295
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LVL 79

Expert Comment

ID: 9162756

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