Getting Error Message when trying to Send Link by Email from IE6

Posted on 2003-03-03
Medium Priority
Last Modified: 2007-12-19
Windows 2000 system, SP3, with Novell Client 4.83Sp1, IE6 with Sp1. Uses Groupwise 6.

When I tried the send the Link by email feature in IE, I received the following error message: "The MAPI Spooler could not be started. Cloase and then restart all mail-enabled applications. MAPI 1.0 [000004C7] " 

Groupwise is selected as the default mail program in IE Options. GW works fine on its own. What could be the problem?

Question by:jcmlgw
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Expert Comment

ID: 8058913
head on out to www.support.novell.com and enter in TID #10023037

At this point, it appears to be a groupwise, novell issue. Just send and email, cutting and pasting the link into the body.  

Author Comment

ID: 8058973
The Novell TID applied to GW5.5. I have GW6.0 sp1.
I did some more research on Microsoft site, then installed the Windows Messaging System. Well, that fixed the MAPI error message; however, the IE6 would crash as soon as the email is created after using the send link by e-email feature. Werid. Now it looks like the symptom described in that Novell TID. I can work around with cut and paste. Just curious about why it doesn't work.

Accepted Solution

ksearch earned 300 total points
ID: 8059020
I understand the article applied to 5.5, however, it did not say that the problem was fixed in version 6, leading me to believe the problem started with version 5.5, but still exists in 6.0

Remember you are trying to get to very different products from 2 very different companies (and rivals, at that!) to talk to each other.  It gets more than a little buggy at times.  

Office integration with Groupwise has always been an issue. It's no different with IE.  That's one of the "costs" associated with going with a non-microsoft product.  Granted, lots of benefits too, but you have to take the bad with the good.

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