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Where to purchase the 2501 Processor Board?

Posted on 2003-03-03
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Last Modified: 2010-04-17
I have an old 2501 router where the Processor mainboard went bad.  Is there a place I can purchase just the Processor mainboard and not an entire router?

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Question by:tdampier
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8 Comments
 
LVL 13

Expert Comment

by:Dr-IP
ID: 8060501
I hate to say it, but unless you can find someone besides Cisco to repair your bad board the best bet would be to buy a whole router on someplace like E Bay. 2501’s go pretty cheep now days because every one thinks they a fast Ethernet interface to connect to their wide area link even though it’s rarely over two megs, but it makes Cisco happy.    
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Author Comment

by:tdampier
ID: 8060525
What would it cost for Cisco to repair this board or swap it out?  You used to be able to call support but there is no documentation on how to do it anymore?
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LVL 79

Expert Comment

by:lrmoore
ID: 8442629
G'day, tdampier
It has been 59 days since you posted this question.
Do you still need help? Have you received enough information?
Can you close out this question?
Ways to close questions: http://www.apollois.com/EE/Help/Closing_Questions.htm
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Expert Comment

by:Analog_Kid
ID: 8445555
Unfortunately I have to agree with Dr-IP - you are out of luck on this.  
The processor board is not a spare part item and Cisco Systems is adamant that the module contains no user-serviceable parts (except for the power supply).

Cisco announced an "End-of-Sale" on that product some time ago and it does not appear they are willing to offer any real support whatsoever.
See Product Bulletin No. 1564
http://www.cisco.com/en/US/products/hw/routers/ps233/prod_bulletin09186a0080092056.html

Sorry.
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Expert Comment

by:modulo
ID: 8447341
Dear expert(s),

A request has been made to close this Q in CS:
http://www.experts-exchange.com/Community_Support/Q_20603675.html

Without a response in 72 hrs, a moderator will finalize this question by:

 - Saving this Q as a PAQ and refunding the points to the questionner

When you agree or disagree, please add a comment here.

Thank you.

modulo

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LVL 79

Expert Comment

by:lrmoore
ID: 8447366
A negative answer is not always incorrect.
IMHO...
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LVL 4

Expert Comment

by:Analog_Kid
ID: 8447489
End of hardware support for the Cisco 2501 and 2514 models:
April 30, 2004

You may still have an oppertunity for repairs. Contact Cisco via thier webpage.

As to the disposition of this Q - AFAIC the proposal is sound.
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modulo earned 0 total points
ID: 8462809
Saving this Q as a PAQ and refunding the 50 points to the questionner

Thanks experts !

modulo

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