OutlookExpress fires up IE empty when hyperlinks clicked

Posted on 2003-03-03
Medium Priority
Last Modified: 2010-04-13

For some time now, my OutlookExpress (6.00.2800.1106) has been starting up applications inferred by hyperlinks (like 'http://...' or 'mailto:...'), but has not populated the address or the To: parts of the resulting application windows.

This is annoying as it means the I need too right-click, copy shortcut and then paste the URL or mail address into the appropriate new window. This isn't possible with emails that arrive as HTML forms as I can't Right-Click the submit button to copy that shortcut. Instead, when I hit the submit button I get an empty IE window.

The IE windows so started have nothing in the address field (not even the about:blank I've set as my starting page), nothing in the status field and the browser is not waiting for any responses from a server. There are no error windows visible or hidden behind the browser or OutlookExpress.

I have web content on my desktop and that works OK - hyperlinks get followed as expected.

I can't recall exactly when the problem started, has anyone else seen this behaviour ?

Question by:gulbrain
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Expert Comment

ID: 8060285
When i had the problem i solved it by installing the newest SP for IE, but cannot tell you what caused it, or what fixed it. So.. try SP best advice i can give you.. :)


Expert Comment

ID: 8060348
Can you run windows update or does it come up in a window ready to d/load files and goes nowhere?

The update will prevent the problem from happening in the first place but if the problem is as i described above i found that there is a program available from microsoft that even though its designed foir win98, worked in XP.

Its called MCrepair.


LVL 44

Accepted Solution

CrazyOne earned 400 total points
ID: 8060395
I am not sure if I am reading your question correctly or not but...

You Cannot Open New Internet Explorer Window or Nothing Happens After You Click a Link

Basically what it says in that link is this

1 Quit all programs that are running.
2 Click Start, and then click Run.
3 Type regsvr32 /i urlmon.dll, and then click OK.
4 When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.

If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):


Author Comment

ID: 8060959
I did try searching the MS knowledge base, but obviously not with the correct terms!

I had also tried Windows Update, but was reluctant to pickup Win2K SP3 (we've had troubles with that in the past and wanted to hear something positive first!).

Having done the regsvr32 for urlmon.dll (to no avail.) I then did the same for shdocvw.dll and that solved the problem.

Is it worthwhile continuing with the other dlls, or only if I find problems in other areas ?

Whether or not you read the question correctly - the answer worked so thanks very much.

LVL 44

Expert Comment

ID: 8061038
>>>Is it worthwhile continuing with the other dlls

No unless have other problems.

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Learn how to use the free Acronis True Image app to easily transfer data between iPhones and Android phones.
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Visualize your data even better in Access queries. Given a date and a value, this lesson shows how to compare that value with the previous value, calculate the difference, and display a circle if the value is the same, an up triangle if it increased…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question